fix problems on Lib [iphone]

—— Run into issues on Lib? Get help pending when official support gets back to you!

Libby, the library app

Info:

company: OverDrive, Inc.

: https://help.libbyapp.com

: www.overdrive.com

Chat with our AI-based Lib Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Audiobooks not always available

Fix: Check the availability of audiobooks by searching for them in the app. If a title is not available, you can place a hold on it. To do this,... »»

Long wait times for popular books

Fix: Place a hold on popular titles to reserve your spot in line. You can check your holds by going to the 'Shelf' tab and selecting 'Holds'. O... »»

Uploads issue

Inability to send audiobooks to Audible

Fix: Currently, Libby does not support sending audiobooks to Audible. As a workaround, you can listen to the audiobook directly in the Libby app.... »»

Occasional login issues

Fix: Ensure that you are using the correct library card number and PIN. If you have forgotten your PIN, you can usually reset it through your lib... »»

Syncing issue

History may not transfer from OverDrive

Fix: If your history does not transfer, you can manually keep track of the books you have read or listened to by creating a list in a notes app o... »»

Customization issue

Limited customization options for UI

Fix: Explore the settings in the app to adjust the font size and background color for better readability. Go to 'Settings' > 'Display Options' to... »»

No custom sleep timer for audiobooks

Fix: As a workaround, you can manually set a timer on your device to remind you when to stop listening. Use the built-in Clock app to set a timer... »»

Settings issue

Difficulty returning books early

Fix: To return a book early, go to your 'Shelf', tap on the book cover, and select 'Return'. This will return the book immediately to the library... »»

Search issue

Search functionality can be confusing

Fix: Use specific keywords or filters when searching for books. You can filter by format, availability, and genre to narrow down your search resu... »»

Compatibility issue

Not all books available in both formats

Fix: When searching for a book, check the format options listed on the book's page. If a title is not available in your preferred format, conside... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.3%

Neutral

1.5%

Bad experience

1.3%

~ from our NLP analysis of 3,479,272 combined software ratings.

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Private Data Lib collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics