fix problems on MyALDI USA [iphone]

—— Run into issues on MyALDI USA? Get help pending when official support gets back to you!

MyALDI USA

Info:

company: ALDI International Services GmbH & Co. oHG

: https://www.aldi.us/en/about-aldi/contact-us

: www.aldi.us

Chat with our AI-based MyALDI USA Support

🛠️ Common MyALDI USA Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Pending and denied time off requests are not visible

Fix: Check if you have the latest version of the app installed. Go to the App Store, search for MyALDI USA, and update if necessary. Sometimes, v... ⇲

Cannot request specific hours off

Fix: Instead of requesting specific hours, try submitting a general time off request for the entire day. This can sometimes bypass the limitation... ⇲

MyALDI USA logs out constantly

Fix: Ensure that your device's software is up to date. Go to Settings > General > Software Update and install any available updates. This can hel... ⇲

MyALDI USA blocks user from logging in

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

Session expiration requires frequent logins

Fix: Check if there is an option in the app settings to extend session duration. Some apps allow you to stay logged in longer. OR Try using th... ⇲

UI issue

Total hours scheduled not visible

Fix: Check the settings within the app to ensure that the total hours scheduled option is enabled. Sometimes, this can be toggled off accidentall... ⇲

Next shift shows incorrect date

Fix: Verify your time zone settings in the app. Go to Settings > Time Zone and ensure it matches your current location. Incorrect time zone setti... ⇲

Cannot see next week's schedule

Fix: Check if there is a filter applied that might be hiding next week's schedule. Look for any filter options in the schedule view and reset the... ⇲

Cannot request sick paid time off

Fix: Check if there is a specific section in the app for sick leave requests. Sometimes, these options are separated from regular time off reques... ⇲

Schedule visibility issues

Fix: Try refreshing the schedule view by pulling down on the screen. This can sometimes force the app to reload the schedule data. OR Log out... ⇲

Unable to submit time off requests

Fix: Check if you have filled out all required fields in the time off request form. Missing information can prevent submission. OR Try submitt... ⇲

Time off accruals not visible

Fix: Check if there is a specific section in the app for viewing accruals. Sometimes, this information is located in a different part of the app.... ⇲

Submit bar hangs below screen

Fix: Try rotating your device to landscape mode and then back to portrait mode. This can sometimes reset the layout of the app. OR If the issu... ⇲

Hours worked not displayed

Fix: Check if there is a filter applied that might be hiding your hours worked. Reset any filters in the hours view. OR Log out and log back i... ⇲

Bugs issue

Bugs in schedule viewing

Fix: Report the bugs through the app's feedback option, but also try to clear the app's cache as mentioned earlier. This can sometimes resolve vi... ⇲

Loading issue

Loading issues after update

Fix: Restart your iPhone after the update. This can help clear any temporary files that may be causing loading issues. OR Check your internet... ⇲

Crashes issue

Frequent app crashes

Fix: Make sure your device has enough storage space. Go to Settings > General > iPhone Storage and delete any unnecessary apps or files to free u... ⇲

Notifications issue

No notifications for shift changes

Fix: Check your notification settings in the app. Go to Settings > Notifications and ensure that notifications for shift changes are enabled. O... ⇲

Slow issue

Slow loading times

Fix: Clear the app's cache as mentioned earlier. This can help improve loading times. OR Ensure that your internet connection is stable. If yo... ⇲

Customization issue

Original form preferred

Fix: If the app has a feedback option, use it to express your preference for the original form. This can help the developers understand user need... ⇲