—— Run into issues on Bond Touch? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Check Internet Connection: Ensure that both you and your partner have a stable internet connection. Poor connectivity can lead to delayed... ⇲
Fix: 1. Check Permissions: Ensure that the Bond Touch app has the necessary permissions to access your contacts. Go to Settings > Privacy > Conta... ⇲
Fix: 1. Update the App: Ensure that you have the latest version of the Bond Touch app. Go to the App Store, search for Bond Touch, and check if a... ⇲
Fix: 1. Enable Background App Refresh: Go to Settings > General > Background App Refresh. Make sure it is enabled for the Bond Touch app. This al... ⇲
Fix: 1. Restart the App: Close the Bond Touch app completely and then reopen it. This can refresh the battery percentage display. OR 2. Reset... ⇲
Fix: 1. Check Storage Space: Ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check available spac... ⇲
Fix: 1. Use Bluetooth Range: Ensure that your phone is within the Bluetooth range of the Bond Touch bracelet. The effective range is typically ar... ⇲
Fix: 1. Enable Bluetooth: Ensure that Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and toggle it on if it’s off. OR 2. Manu... ⇲
Fix: 1. Check Bluetooth Connection: Ensure that Bluetooth is stable and not being interrupted by other devices. Try turning Bluetooth off and on... ⇲
Fix: 1. Close Background Apps: Double-click the home button (or swipe up from the bottom on newer models) to see all open apps. Swipe up on apps... ⇲
Fix: 1. Disconnect from Current Device: Before connecting to a new device, ensure that the Bond Touch bracelet is disconnected from the current d... ⇲
Fix: 1. Explore Tutorials: Check if the app has a tutorial or help section that can guide you through its features. This can help you navigate th... ⇲
Fix: 1. Restart the App: Close and reopen the app to see if the buttons become functional after a fresh start. OR 2. Check for Updates: Ensure... ⇲
Fix: 1. Clear Storage: Ensure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and manage your storage effectively... ⇲
Fix: 1. Check for New Releases: Regularly check the Bond Touch website or app for any new color releases or limited editions that may become avai... ⇲