fix problems on Webmail App [iphone]

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—— Run into issues on Webmail App? Get help pending when official support gets back to you!

Webmail App
Info:
company: LAXMAN KATTIKAR
: https://sowebmail.com
: sowebmail.com
Chat with our AI-based Webmail App Support
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Login issue

Setup issues with login

Fix: 1. Double-check your email address and password for any typos. 2. Ensure that your email account is active and not locked or suspended. 3. I... ⇲
 
Ads issue

Paid version still has ads

Fix: 1. Ensure that you have successfully completed the payment process for the paid version. 2. Log out of the app and log back in to refresh yo... ⇲

Too many advertisements

Fix: 1. If you are using the free version, consider upgrading to the paid version if you haven't already. 2. Check the app settings for any optio... ⇲

Unusable free version due to ads

Fix: 1. Consider upgrading to the paid version to remove ads. 2. Use the app during off-peak hours when ads may be less frequent. OR 1. Look f... ⇲

Ads block email content

Fix: 1. If using the free version, consider upgrading to the paid version to remove ads. 2. Try rotating your device to landscape mode to see if... ⇲
 
Notifications issue

Notifications not working

Fix: 1. Go to Settings > Notifications > Webmail App and ensure notifications are enabled. 2. Check if 'Do Not Disturb' mode is turned on; if so,... ⇲
 
Messages issue

Difficulties sending messages

Fix: 1. Ensure you have a stable internet connection. 2. Check if the email address you are sending to is valid and active. 3. Try sending a test... ⇲

Inability to open emails

Fix: 1. Restart the Webmail App and try opening the email again. 2. Check your internet connection to ensure it is stable. OR 1. Clear the app... ⇲
 
Glitches issue

Glitches in loading messages

Fix: 1. Close the Webmail App completely and reopen it. 2. Check your internet connection and switch between Wi-Fi and cellular data to see if it... ⇲
 
UI issue

Hard to differentiate emails

Fix: 1. Check the app settings for options to customize the email display, such as changing the color scheme or font size. 2. Use labels or folde... ⇲

Unable to type replies

Fix: 1. Restart the Webmail App and try again. 2. Ensure your keyboard is functioning properly by testing it in another app. OR 1. Check for a... ⇲

User interface not friendly

Fix: 1. Explore the app settings to see if there are options to customize the interface to your liking. 2. Look for tutorials or guides online th... ⇲

Poor resolution of images

Fix: 1. Check your internet connection; a slow connection can affect image loading. 2. Ensure that the images are not being blocked by any settin... ⇲
 
Loading issue

Initial loading screen never starts

Fix: 1. Force close the app by swiping it away in the app switcher and then reopen it. 2. Restart your iPhone to clear any temporary glitches.... ⇲
 
Slow issue

Slow loading of new messages

Fix: 1. Ensure you have a strong internet connection. 2. Close any other apps that may be using bandwidth in the background. OR 1. Clear the a... ⇲
 
Customization issue

HTML emails require format change

Fix: 1. Check the app settings for any options related to email formatting and adjust them accordingly. 2. If you frequently receive HTML emails,... ⇲
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 what users are saying
Good experience
79.0%

Bad experience
14.9%

Neutral
6.1%

~ from our NLP analysis of 704 combined software ratings.

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 Private Data Webmail App collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. Webmail Pro: $1.99 Go ad free Webmail app
  2. Pro Plan: $6.99 Reply, create and new 100 email credits.
  3. Basic Plan: $3.99 Reply, create and new 50 email credits.
  4. Premium Plan: $12.99 Reply, create and new 200 email credits.
  5. Business Plan : $24.99 Reply, create and new 400 email credits.