fix problems on Discogs [iphone]

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—— Run into issues on Discogs? Get help pending when official support gets back to you!

Discogs
Info:
company: Zink Media LLC
: https://www.discogs.com/support
: www.discogs.com
Chat with our AI-based Discogs Support
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Messages issue

Error messages when adding items

Fix: Double-check the information you are entering when adding items. Ensure that all required fields are filled out correctly and that there are... ⇲

Messaging sellers is cumbersome

Fix: Try using pre-written templates for common inquiries to speed up the messaging process. This can help streamline communication with sellers.... ⇲
 
Slow issue

Slow loading times

Fix: Check your internet connection. A slow or unstable connection can lead to slow loading times. Try switching to a different network or resett... ⇲
 
Notifications issue

Inconsistent notifications

Fix: Check your notification settings for the Discogs app. Go to your iPhone settings, find Discogs, and ensure that notifications are enabled an... ⇲

No push notifications

Fix: Check your iPhone's notification settings. Go to Settings > Notifications > Discogs and ensure that Allow Notifications is turned on. OR... ⇲
 
Customization issue

Limited filtering options in seller inventory

Fix: Use the search bar to manually enter specific criteria you are looking for in seller inventory. This can help you find items more effectivel... ⇲

No option to sort by genre

Fix: Use the search function to filter items by genre manually. You can enter specific genres in the search bar to find what you need. OR Cons... ⇲
 
UI issue

Difficulties in adding new folders

Fix: Ensure that you are following the correct steps to add folders. Check the app's help section or user guide for detailed instructions on how... ⇲

Issues with viewing reviews in the app

Fix: Try refreshing the app or navigating away from the reviews section and then back again. This can sometimes resolve loading issues with revie... ⇲

No way to view artist discography properly

Fix: Use the search function to look up specific artists and view their discography from their profile page. This can provide a more organized vi... ⇲

Cannot easily remove items from wantlist

Fix: Check the app's help section for instructions on how to remove items from your wantlist. There may be specific steps you need to follow. O... ⇲
 
Camera issue

Barcode scanner sometimes fails

Fix: Ensure that you are using the barcode scanner in a well-lit area and that the barcode is not damaged or obscured. This can improve scanning... ⇲
 
Crashes issue

Discogs crashes unexpectedly

Fix: Make sure your app is updated to the latest version. Go to the App Store, search for Discogs, and check for updates. OR If the app contin... ⇲
 
Bugs issue

Data format errors

Fix: Check the format of the data you are entering. Ensure that it matches the required format for the app, such as date formats or numerical val... ⇲

Frequent bugs and glitches

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes. Go to the App Store and check for updates. OR... ⇲
 
Support issue

Discogs lacks adequate customer support

Fix: Check the app's help section or FAQ for common issues and solutions. This can often provide quick answers without needing direct support.... ⇲
 
Login issue

Discogs does not retain login information

Fix: Ensure that you are selecting the option to remember your login information when logging in. This can help the app retain your credentials.... ⇲
 
Compatibility issue

Limited functionality compared to website

Fix: Familiarize yourself with the app's features and see if there are alternative ways to achieve what you need within the app. Sometimes, featu... ⇲
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 what users are saying
Good experience
97.1%

Neutral
1.5%

Bad experience
1.4%

~ from our NLP analysis of 60,275 combined software ratings.

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 Private Data Discogs collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics