fix problems on Stats.fm [iphone]

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—— Run into issues on Stats.fm ? Get help pending when official support gets back to you!

stats.fm for Spotify Music App
Info:
company: StatsFM B.V.
: https://support.stats.fm
: stats.fm
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Bugs issue

Inaccurate streaming history

Fix: Regularly clear the app's cache to ensure that it is not holding onto outdated data. Go to the app settings, find the storage or cache secti... ⇲

Duplicate streams

Fix: Check for any settings related to stream tracking and adjust them to prevent duplicates. This may involve turning off certain features that... ⇲

Incorrect album stream counts

Fix: Regularly refresh the app to ensure it syncs with the latest data from Spotify. This can sometimes correct inaccuracies. OR Keep a manual... ⇲

Random artists appear in stats

Fix: Review your listening habits and adjust your Spotify settings to limit recommendations. This may help refine the stats shown in the app. O... ⇲

Frequent bugs and glitches

Fix: Regularly update the app to the latest version, as updates often include bug fixes and performance improvements. OR Uninstall and reinsta... ⇲

Inconsistent data accuracy

Fix: Regularly check for updates to the app, as developers often release patches to improve data accuracy. OR Cross-reference your stats with... ⇲
 
Ads issue

Ads interrupt music playback

Fix: If the app has a premium version, consider upgrading to eliminate ads. This is often the most straightforward solution. OR Use a music pl... ⇲
 
Slow issue

Slow data processing

Fix: Ensure that your internet connection is stable and fast. If possible, switch to a Wi-Fi connection instead of mobile data for better perform... ⇲
 
Features issue

Limited features without premium

Fix: Explore the free features thoroughly to maximize their use. Sometimes, users overlook functionalities that can enhance their experience even... ⇲

Inability to see song streams in playlist view

Fix: Check if there is a playlist view option in the app settings. Sometimes, features are hidden in menus or require enabling. OR Create a se... ⇲

Inability to import past streams

Fix: Check if there is an option to sync with Spotify's history or any other music service you use. This may allow you to pull in past data. OR... ⇲

Difficulty in tracking individual song streams within albums

Fix: Create a separate playlist for each album and track the songs individually to simplify the process. OR Use a spreadsheet to log your stre... ⇲
 
UI issue

Unprofessional album covers

Fix: If the app allows, upload your own album covers for a more personalized experience. Check the settings for customization options. OR Use... ⇲

Changes in app interface are unappealing

Fix: Explore the app settings for any options to revert to a previous layout or theme, if available. OR Provide feedback through the app's fee... ⇲
 
Downloads issue

Time-consuming data download process

Fix: Try to download data during off-peak hours when internet traffic is lower, which may speed up the process. OR Look for any settings that... ⇲
 
Gameplay issue

Greedy trading behavior among users

Fix: Engage with the community guidelines and participate in discussions to promote fair trading practices. OR Limit your interactions with us... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.5%

Bad experience
5.3%

Neutral
2.2%

~ from our NLP analysis of 32,130 combined software ratings.

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 Private Data stats.fm collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. stats.fm Plus: $5.99 Unlock everything
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  3. stats.fm Plus (Special Offer): $6.99 Unlock everything
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  5. stats.fm Plus: $4.99 Unlock everything
  6. stats.fm Plus: $8.99 Unlock everything
  7. stats.fm Plus: $20.99 Unlock everything
  8. stats.fm Plus (Special Offer): $3.99 Unlock everything
  9. stats.fm Plus: $2.99 Unlock everything
  10. stats.fm Plus (Special Offer): $9.99 Unlock everything