fix problems on Uplens [iphone]

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—— Run into issues on Uplens? Get help pending when official support gets back to you!

Uplens: Photo & Video Editor
Info:
company: MPGames
: https://uplens.app/support
Chat with our AI-based Uplens Support
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Payments issue

Double charging for features

Fix: Check your subscription settings in the app store. Go to your account settings and review your subscriptions to ensure you are not subscribe... ⇲

Subscription cancellation difficulties

Fix: To cancel your subscription, go to your iPhone settings, tap on your name at the top, select 'Subscriptions', find Uplens, and follow the pr... ⇲
 
Crashes issue

Uplens crashes frequently

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Uplens, and check for any available updates. Updates... ⇲
 
Video issue

Inability to save edited videos

Fix: Check if there are any restrictions on video length or format that might be causing the issue. Ensure your video meets the app's requirement... ⇲
 
Uploads issue

Issues with uploading photos

Fix: Verify that the app has the necessary permissions to access your photos. Go to your iPhone settings, find Uplens, and ensure that photo acce... ⇲

Inability to post edited photos on social media

Fix: Check the app's sharing settings to ensure that it has permission to access your social media accounts. Go to your iPhone settings and adjus... ⇲
 
UI issue

Editing bar unresponsive

Fix: Restart the app to see if the editing bar becomes responsive again. If it remains unresponsive, try reinstalling the app to reset its functi... ⇲
 
Customization issue

No dedicated skin-smoothing tool

Fix: Use the available filters or adjustments to manually smooth skin. Look for options like brightness, contrast, or blur to achieve a similar e... ⇲

Lack of customization for AI features

Fix: Experiment with the available AI features to see if there are any hidden settings or adjustments that can be made to tailor the results more... ⇲

Generic results from AI features

Fix: Try adjusting the input parameters or settings for the AI features to see if you can achieve more personalized results. Sometimes, small twe... ⇲

Annoying date stamps on presets

Fix: Check the settings to see if there is an option to disable date stamps on presets. If not, consider using a different preset that does not i... ⇲
 
Subscription issue

Free trial issues with app functionality

Fix: Ensure you are connected to a stable internet connection, as some features may require online access during the trial period. OR Try rest... ⇲

Shady subscription practices

Fix: Review your subscription details in the App Store to ensure you understand the terms and conditions. This can help clarify any confusion reg... ⇲
 
Freezing issue

Uplens freezes during use

Fix: Close other apps running in the background to free up memory and resources. This can help improve the app's performance and reduce freezing.... ⇲
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 what users are saying
Good experience
96.9%

Bad experience
1.7%

Neutral
1.4%

~ from our NLP analysis of 5,251 combined software ratings.

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 Private Data Uplens collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Unlimited Plan: $34.99 Get the full Uplens experience
  2. Unlimited Plan: $5.99 Uplens
  3. Unlimited Plan: $2.99 Uplens
  4. Unlimited Plan: $19.99 Uplens
  5. AI Pack Medium: $2.99 AI Pack Medium
  6. AI Pack Large: $3.99 AI Pack Large
  7. Unlimited Plan: $34.99 Uplens
  8. Unlimited Plan: $14.99 Uplens
  9. Unlimited Plan: $2.99 Uplens
  10. AI Pack 100: $5.99 AI Pack 100