fix problems on SCRL [iphone]

—— Run into issues on SCRL? Get help pending when official support gets back to you!

SCRL: Photo Collage Maker

Info:

company: Appostrophe AB

: https://scrl.com

: scrl.com

Chat with our AI-based SCRL Support

🛠️ Common SCRL Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

SCRL crashes frequently

Fix: Ensure that your device's operating system is up to date. Check for any available updates in the settings and install them. This can help im... ⇲

17% of users had this problem

Cannot save work while editing

Fix: Check your device's storage space. If storage is low, free up space by deleting unnecessary files or apps, as this can prevent the app from... ⇲

14% of users had this problem

Payments issue

Subscription issues and billing problems

Fix: Check your payment method and ensure it is valid and has sufficient funds. Update your payment information if necessary. OR Review your s... ⇲

Subscription issues and billing problems

Fix: Review your payment method and ensure it is valid and has sufficient funds, as this can prevent successful transactions. OR Check the app... ⇲

Slow issue

Slow performance with multiple images

Fix: Reduce the size of the images before importing them into the app. Use an image compressor to decrease file sizes without losing quality. O... ⇲

Slow performance with multiple photos

Fix: Try closing other apps running in the background to free up system resources, which can improve performance when using SCRL. OR Reduce th... ⇲

Video issue

Inconsistent export options for videos

Fix: Check the app settings for export preferences and ensure they are set to your desired format and quality before exporting. OR Try exporti... ⇲

Inconsistent image quality

Fix: Ensure that you are using high-resolution images when importing into the app, as lower quality images can lead to poor output quality. OR... ⇲

Bugs issue

Reels feature is unstable

Fix: Try restarting the app or your device to refresh the system, which can sometimes resolve temporary instability issues. OR Limit the numbe... ⇲

Cannot save work while editing

Fix: Check your device's storage space. If it's low, try deleting unnecessary files or apps to free up space, as insufficient storage can prevent... ⇲

Compatibility issue

No web app available

Fix: Consider using an Android emulator on your computer to run the app, which can provide a similar experience to a web app. OR Look for alte... ⇲

No web app version available

Fix: Consider using an Android emulator on your computer to run the app in a web-like environment if you need to access it on a larger screen.... ⇲

Storage issue

Takes up excessive storage space

Fix: Regularly delete unused files and media within the app. Go to the app's settings and look for options to manage storage or delete old projec... ⇲

High storage usage

Fix: Regularly delete unused files and media from the app to free up space. You can also move files to cloud storage to reduce local storage usag... ⇲

Customization issue

Limited ability to rotate images

Fix: Use a third-party image editing app to rotate images before importing them into the SCRL app. This can provide more flexibility in image ori... ⇲

Inability to adjust image position in templates

Fix: Try using different templates that allow for more customization. Explore the template library for options that fit your needs better. OR... ⇲

Limited free version functionality

Fix: Explore the app's premium features through a trial period if available, to determine if the investment is worth it for your needs. OR Loo... ⇲

Templates cannot be customized fully

Fix: Consider using a different app that offers more customization options for templates if this is a critical feature for you. OR Experiment... ⇲

Limited free features

Fix: Explore the app for any promotional offers or trials that may temporarily unlock additional features without cost. OR Consider using alte... ⇲

Inability to rotate images

Fix: Use a third-party image editing app to rotate images before importing them into SCRL, as this can provide more control over image orientatio... ⇲

Templates cannot be customized

Fix: Look for any updates or new versions of the app that may include customizable templates, as developers often add features over time. OR C... ⇲

Limited ability to adjust image positions

Fix: Check if there are any updates to the app that may enhance image positioning features, as developers often improve functionality over time.... ⇲

Updates issue

Discontinued features without notice

Fix: Keep an eye on the app's update notes for any changes in features. This can help you stay informed about what is available. OR Explore al... ⇲

Limited access to previously available features for long-time users

Fix: Review the app's update history to understand what features have changed and adapt your workflow accordingly. OR Explore other apps that... ⇲

Missing features after updates

Fix: Check the app's update notes or website for information on any changes or removals of features, as this can clarify what has changed. OR... ⇲

Support issue

Poor customer support

Fix: Utilize online forums or community groups where other users share solutions and tips. This can be a valuable resource for troubleshooting.... ⇲

Poor customer support

Fix: Utilize online forums or community groups where other users may share solutions or workarounds for common issues. OR Look for user-genera... ⇲

Glitches issue

Loss of projects due to app glitches

Fix: Regularly back up your projects by exporting them to your device or cloud storage to prevent loss in case of app issues. OR Try to save y... ⇲

Loss of projects due to app glitches

Fix: Regularly back up your projects by exporting them to your device or cloud storage to prevent loss in case of app failures. OR Try using t... ⇲

Search issue

Difficulty in finding templates

Fix: Use the search function within the app to quickly locate specific templates by keywords or categories. OR Explore curated collections or... ⇲

Settings issue

Difficulty in deleting saved items

Fix: Try long-pressing on the item you wish to delete to see if a delete option appears, as some apps have hidden features for item management.... ⇲

Crashes issue

SCRL crashes frequently

Fix: Ensure that your device's operating system is up to date. Check for any available updates in the settings and install them. This can help im... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.6%

Bad experience

2.6%

Neutral

1.8%

~ from our NLP analysis of 55,170 combined software ratings.

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Reels Maker for Instagram・BEAT

Private Data SCRL collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Premium Weekly: $4.99 Access to Templates, Videos, GIF, Overlays
Premium Yearly: $34.99 Access to Templates, Videos, GIF, Overlays
Premium - Collages & Carousels: $39.99 Access to Templates, Videos, GIF, Overlays
Premium Yearly: $14.99 Access to Templates, Videos, GIF, Overlays
Premium Weekly: $5.99 Access to Templates, Videos, GIF, Overlays
Premium Weekly: $6.99 Access to Templates, Videos, GIF, Overlays
Premium Yearly: $24.99 Access to Templates, Videos, GIF, Overlays
Premium Yearly: $34.99 Access to Templates, Videos, GIF, Overlays
Premium Yearly: $39.99 Access to Templates, Videos, GIF, Overlays
Premium Yearly: $34.99 Access to Templates, Videos, GIF, Overlays