fix problems on MyMail Box [iphone]

​

—— Run into issues on MyMail Box? Get help pending when official support gets back to you!

myMail box: email client app
Info:
company: MGL MY.COM (CYPRUS) LIMITED
: http://help.my.com/app_ios
: mymail.my.com
Chat with our AI-based myMail box Support
   Hello! How can I assist you?  

characters left:
 
Crashes issue

myMail box crashes frequently

Fix: Update the app to the latest version. Go to the App Store, tap on your profile icon, and scroll down to see if myMail has an available updat... ⇲
 
Messages issue

Issues with sending emails

Fix: Check your internet connection. Ensure that you are connected to Wi-Fi or have a strong cellular signal. If the connection is weak, try swit... ⇲

Outgoing messages have formatting issues

Fix: Check the formatting options in the app before sending an email. Ensure that you are using plain text or HTML formatting as per your require... ⇲

Difficulty deleting unwanted emails

Fix: Try using the swipe gesture to delete emails. Swipe left on the email you want to delete and tap 'Delete'. If this doesn’t work, check if th... ⇲
 
Features issue

No unified inbox feature

Fix: Create a folder in myMail to aggregate emails from different accounts. You can manually move emails from various accounts into this folder f... ⇲
 
Syncing issue

Email syncing problems between devices

Fix: Ensure that you are logged into the same account on all devices and that sync settings are enabled. Check the settings in myMail to confirm... ⇲
 
Search issue

Search engine is not effective

Fix: Use specific keywords or phrases when searching for emails. Try to include the sender's name or subject line to narrow down the results. O... ⇲
 
Notifications issue

Notifications not working after updates

Fix: Check the notification settings again after the update. Go to Settings > Notifications > myMail and ensure that notifications are still enab... ⇲
 
Ads issue

Ads can be intrusive

Fix: Try to minimize the impact of ads by using the app in landscape mode, which may provide a different layout that makes ads less intrusive.... ⇲

No option for ad-free version

Fix: Look for alternative email clients that offer ad-free experiences. Research and download a different email app that meets your needs without... ⇲
 
Customization issue

Limited customization for folder arrangement

Fix: Try creating subfolders within existing folders to better organize your emails. This can help you manage your emails more effectively even w... ⇲
 
Account issue

Lack of support for multiple accounts

Fix: If you have multiple email accounts, consider using a different email client that supports multiple accounts more effectively, such as Gmail... ⇲
 
UI issue

myMail box interface changes are confusing

Fix: Familiarize yourself with the new interface by exploring the app settings and help sections. Look for tutorials or guides within the app tha... ⇲
 
Security issue

Hacked accounts lead to access issues

Fix: Immediately change your email password from a secure device. Use a strong password that includes a mix of letters, numbers, and symbols to e... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
86.9%

Bad experience
9.7%

Neutral
3.4%

~ from our NLP analysis of 17,414 combined software ratings.

 Switch to these Alternatives:
Airmail - Your Mail With You
mail.com - free email & cloud
Webmail App
Spark Mail + AI: Email Inbox
Email - Edison Mail
Canary Mail
MailTime: AI Email Inbox
Spike - Email & Team Chat
Email Client - Boomerang Mail
Email - Polymail

 Private Data myMail box collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics