fix problems on Hopper [iphone]

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—— Run into issues on Hopper? Get help pending when official support gets back to you!

Hopper: Flights, Hotels & Cars
Info:
company: Hopper
: https://help.hopper.com
: www.hopper.com
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UI issue
App interface is cluttered and overstimulating

Fix: To improve your experience, try customizing the app settings if available. Look for options to simplify the interface or reduce notification... »»
 
Bugs issue
Misleading flight and hotel listings

Fix: Always cross-check listings on Hopper with other travel websites to verify the accuracy of the information. This can help you avoid potentia... »»
Frequent price changes and availability issues

Fix: To deal with frequent price changes, consider booking flights and hotels as soon as you find a price that fits your budget. Waiting for a be... »»
Errors in booking confirmations

Fix: Always double-check your booking confirmation details immediately after receiving them. If you notice any discrepancies, contact customer su... »»
Issues with price freeze feature

Fix: If the price freeze feature is not working as expected, ensure that you have the latest version of the app installed. Updates often fix bugs... »»
Problems with infant ticket assignments

Fix: When booking, ensure you select the correct options for traveling with infants. Double-check the details in your booking confirmation to con... »»
 
Payments issue
Delayed refund processing

Fix: Keep a detailed record of your booking and any communication regarding your refund. If delays occur, you can reference this information when... »»
Hidden fees during booking

Fix: Before finalizing your booking, carefully review the total cost breakdown. Look for any additional fees that may be added at the end of the... »»
Non-refundable or non-changeable bookings

Fix: Before booking, always read the terms and conditions regarding refunds and changes. If you anticipate needing flexibility, consider booking... »»
 
Settings issue
Difficulty in modifying or canceling reservations

Fix: Before booking, carefully review the cancellation and modification policies for your flight or hotel. Understanding these terms can help you... »»
 
Support issue
Automated responses from customer service

Fix: When reaching out to customer service, be as specific as possible in your inquiry. This can sometimes help you bypass automated responses an... »»
Inconsistent communication from support

Fix: Keep a log of all your communications with customer support, including dates, times, and the content of your messages. This can help you tra... »»
 
Security issue
Scams or misleading information from third-party providers

Fix: Research third-party providers before booking. Look for reviews and ratings from other travelers to ensure their legitimacy and reliability.... »»
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 what users are saying
Good experience
96.5%

Bad experience
2.0%

Neutral
1.5%

~ from our NLP analysis of 1,150,667 combined software ratings.

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 Private Data Hopper collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics