fix problems on Peacock TV [iphone]

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—— Run into issues on Peacock TV? Get help pending when official support gets back to you!

Peacock TV: Stream TV & Movies
Info:
company: Peacock TV LLC
: https://www.peacocktv.com/help
: www.peacocktv.com
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Settings issue

Inability to turn off autoplay

Fix: 1. Go to the app settings by tapping on your profile icon. 2. Look for playback settings and see if there is an option to disable autoplay.... ⇲
 
Audio issue

Audio description defaults back to original language

Fix: 1. Go to the settings menu in the app. 2. Look for audio settings and select your preferred audio description language. 3. Restart the app t... ⇲

Background sound issues during live streaming

Fix: 1. Check your device's volume settings and ensure that the app is not muted. 2. Restart the app to see if the issue resolves itself. OR 1... ⇲

Descriptive audio issues on smart TVs

Fix: 1. Check the audio settings on your smart TV to ensure descriptive audio is enabled. 2. Restart the app on your smart TV to refresh the sett... ⇲
 
Glitches issue

Glitches when navigating episodes

Fix: 1. Clear the app cache by going to your iPhone settings, selecting the Peacock TV app, and choosing to clear cache if available. 2. Restart... ⇲
 
Playback issue

Inconsistent episode playback

Fix: 1. Check your internet connection for stability. 2. Restart the app and try playing the episode again. OR 1. If the problem persists, try... ⇲

Inability to pause without skipping episodes

Fix: 1. Try using the pause button instead of the rewind button to avoid skipping. 2. If the issue persists, check for app updates that may addre... ⇲

No frame-by-frame fast forward/backward control

Fix: 1. Use the standard fast forward and rewind buttons to navigate through content. 2. Try using the app on a different device that may offer m... ⇲
 
Customization issue

No option to remove shows from continue watching list

Fix: 1. Navigate to the 'Continue Watching' section and select the show you want to remove. 2. Look for an option to 'Remove from List' or 'Hide'... ⇲

No option to edit watch history

Fix: 1. Check the app settings to see if there is an option to manage your watch history. 2. If not available, consider clearing your watch histo... ⇲
 
Ads issue

Commercials play when rewinding too far

Fix: 1. Try to rewind in smaller increments to avoid triggering commercials. 2. Use the fast forward option to skip ahead instead of rewinding.... ⇲

Repetitive ads during breaks

Fix: 1. Consider subscribing to a premium plan if available, which may offer an ad-free experience. 2. Try to watch content during off-peak hours... ⇲

Forced to watch ads after closing app

Fix: 1. Try to exit the app properly by using the exit option instead of closing it abruptly. 2. Check if there are any settings related to ad pr... ⇲
 
Content issue

Lack of live sports coverage

Fix: 1. Check the app for any updates regarding live sports coverage and see if any new events have been added. 2. Explore other sports streaming... ⇲

Inability to access certain shows after subscription

Fix: 1. Verify that your subscription plan includes access to the shows you are trying to watch. 2. Check for any regional restrictions that may... ⇲
 
UI issue

Poor organization of content

Fix: 1. Use the search function to find specific shows or movies instead of browsing through categories. 2. Create a watchlist of your favorite c... ⇲

Confusing navigation for Olympic coverage

Fix: 1. Use the search function to find specific Olympic events or athletes. 2. Familiarize yourself with the dedicated Olympic section of the ap... ⇲
 
Compatibility issue

Inability to cast to smart TVs

Fix: 1. Ensure both your iPhone and smart TV are connected to the same Wi-Fi network. 2. Use the screen mirroring feature on your iPhone to cast... ⇲

No Picture in Picture support

Fix: 1. Check if your iPhone is updated to the latest iOS version that supports Picture in Picture. 2. Use the app in full-screen mode instead.... ⇲

Limited 4K content support

Fix: 1. Check the app's library for available 4K content and ensure your device supports 4K playback. 2. Use a compatible 4K TV for the best expe... ⇲
 
Slow issue

Lag in fast forward/backward controls

Fix: 1. Ensure your internet connection is stable. 2. Try closing other apps running in the background to free up resources. OR 1. Use the app... ⇲
 
Payments issue

Subscription issues with billing

Fix: 1. Check your payment method in the app settings to ensure it is up to date. 2. Review your subscription status to confirm it is active. O... ⇲
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 what users are saying
Good experience
91.7%

Bad experience
5.8%

Neutral
2.6%

~ from our NLP analysis of 2,711,598 combined software ratings.

 Switch to these Alternatives:
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STARZ
AMC: Stream TV Shows & Movies
BET+
The NBC App – Stream TV Shows

 Private Data Peacock TV collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Peacock Premium: $7.99 Get it all—Originals, shows, movies & sports.
  2. Peacock Premium Plus: $13.99 Everything in Premium, without the ads.*
  3. Peacock Premium Annual: $79.99 Get it all—Originals, shows, movies & sports.
  4. Peacock Premium Plus Annual: $139.99 Everything in Premium, without the ads.*