fix problems on BET+ [iphone]

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—— Run into issues on BET+? Get help pending when official support gets back to you!

BET+
Info:
company: BET Networks
: http://www.bet.com/betplus/help
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Customization issue

No option to restart shows

Fix: 1. To restart a show, navigate to the show's page and look for the episode list. Select the first episode to start from the beginning. 2. If... ⇲

No profiles for different users

Fix: 1. As a workaround, you can create separate accounts with different email addresses for each user. 2. Use a shared device and manually switc... ⇲

Limited content selection

Fix: 1. Regularly check the app for new content updates, as BET+ frequently adds new shows and movies. 2. Explore other streaming services that m... ⇲

No 'Are you still watching?' feature

Fix: 1. As a workaround, set a timer on your phone to remind you to check in on your viewing if you plan to watch for an extended period. 2. Manu... ⇲

No watch later list

Fix: 1. As a workaround, you can create a note on your phone or use a task management app to keep track of shows you want to watch later. 2. Book... ⇲
 
Glitches issue

Glitches during playback

Fix: 1. Check your internet connection to ensure it is stable. You can do this by running a speed test. 2. Close any other apps that may be using... ⇲
 
Loading issue

Buffering issues

Fix: 1. Ensure you have a strong and stable internet connection. If using Wi-Fi, try moving closer to the router. 2. Restart your router to refre... ⇲
 
Ads issue

Ads play before accessing content

Fix: 1. Unfortunately, ads are a part of the service. However, you can try to minimize their impact by watching content during off-peak hours whe... ⇲
 
Settings issue

Automatic playback of next show

Fix: 1. Check the app settings to see if there is an option to disable autoplay. If not, you may need to manually stop the next episode from play... ⇲
 
Video issue

Poor video quality

Fix: 1. Check your internet connection speed; a slow connection can affect video quality. 2. If available, adjust the video quality settings in t... ⇲
 
Audio issue

Audio lag and sync issues

Fix: 1. Restart the app and your device to see if this resolves the sync issue. 2. Check your audio settings on your iPhone to ensure they are co... ⇲
 
Bugs issue

Inconsistent episode order

Fix: 1. Check the episode list on the show's page to ensure you are selecting the correct episodes. 2. If episodes are out of order, try refreshi... ⇲
 
Compatibility issue

Lack of iPad landscape mode

Fix: 1. Try rotating your iPad to see if the app automatically adjusts. If not, check for any app updates that may address this issue. 2. Use the... ⇲

Difficulties with casting

Fix: 1. Ensure that both your iPhone and the casting device (like Chromecast or Apple TV) are connected to the same Wi-Fi network. 2. Restart bot... ⇲

No app for certain TV brands

Fix: 1. Check if your TV supports screen mirroring or casting from your iPhone. If it does, you can cast the BET+ app to your TV. 2. Use an HDMI... ⇲
 
Crashes issue

BET+ crashes frequently

Fix: 1. Update the BET+ app to the latest version available in the App Store. 2. Clear the app's cache by going to Settings > General > iPhone St... ⇲
 
Payments issue

Double charging for subscription

Fix: 1. Check your subscription status in the BET+ app and your App Store account to ensure you are not subscribed multiple times. 2. If you find... ⇲
 
Support issue

Poor customer support response

Fix: 1. Check the BET+ help center or FAQ section for common issues and solutions. 2. Use social media platforms to reach out for quicker respons... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
67.5%

Bad experience
25.6%

Neutral
6.9%

~ from our NLP analysis of 11,076 combined software ratings.

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 Private Data BET+ collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. BET+ Monthly: $10.99 Full Access to BET+ every Month.
  2. BET+ Essential Monthly: $5.99 BET+ Essential Monthly Plan
  3. BET+ Annual Subscription: $104.99 A Year worth of BET+
  4. BET+ Essential Annual: $54.99 BET+ Essential Annual Plan