fix problems on Mobee [iphone]

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—— Run into issues on Mobee? Get help pending when official support gets back to you!

Mobee - Secret Shopping App
Info:
company: RW3
: http://www.getmobee.com/app
: www.getmobee.com
Chat with our AI-based Mobee Support
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Network issue

Inconsistent GPS location detection

Fix: Ensure that your device's location services are enabled and set to high accuracy. Go to Settings > Privacy > Location Services, and make sur... ⇲
 
Crashes issue

Mobee crashes during missions

Fix: Before starting a mission, ensure that your app is updated to the latest version. Check the App Store for any available updates and install... ⇲

Inability to restart missions after crashes

Fix: If the app crashes during a mission, try to document your progress before restarting. Take screenshots or notes to help you remember what yo... ⇲
 
Support issue

Poor customer support response

Fix: Document your issues clearly and concisely when reaching out to customer support. Include screenshots and detailed descriptions to help them... ⇲

Automated responses to disputes

Fix: When submitting a dispute, provide as much detail as possible, including evidence and a clear explanation of your issue. This can sometimes... ⇲
 
Bugs issue

Missions disappear before acceptance

Fix: Check your app settings to ensure that notifications are enabled. This way, you can be alerted to new missions as they become available, red... ⇲

Technical issues with app functionality

Fix: Ensure that your device's operating system is up to date. Go to Settings > General > Software Update to check for any available updates. An... ⇲

Inaccurate mission requirements

Fix: When you notice discrepancies in mission requirements, take screenshots and document your findings. This can help you provide feedback and m... ⇲
 
Payments issue

Low compensation for time spent

Fix: Evaluate the missions carefully before accepting them. Focus on those that offer better compensation relative to the time required. Keep tra... ⇲
 
UI issue

Unclear mission instructions

Fix: Before starting a mission, take the time to read all instructions thoroughly. If anything is unclear, reach out to the community or check fo... ⇲
 
Camera issue

Rejection for minor photo errors

Fix: Before submitting photos, review them against the submission guidelines provided in the mission instructions. Ensure that they meet all qual... ⇲
 
Compatibility issue

Limited missions available in some areas

Fix: If you find that missions are limited in your area, consider expanding your search radius if the app allows it. Sometimes, missions may be a... ⇲
 
Gameplay issue

Time-consuming tasks for low rewards

Fix: Prioritize missions that offer a better reward-to-time ratio. Keep a log of the missions you complete to identify which ones are worth your... ⇲
 
Updates issue

Frustrating user experience with app updates

Fix: Before updating the app, read the update notes to understand what changes are being made. This can help you prepare for any new features or... ⇲
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 what users are saying
Good experience
78.9%

Bad experience
17.0%

Neutral
4.0%

~ from our NLP analysis of 1,881 combined software ratings.

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 Private Data Mobee collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics