fix problems on BBC Mundo [iphone]

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—— Run into issues on BBC Mundo? Get help pending when official support gets back to you!

BBC Mundo
Info:
company: BBC Media Applications Technologies Limited
: http://www.bbc.co.uk/mundo/institucional/2012/03/000000_guia_aplicacion_iphone_bbcmundo.shtml
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Features issue

Cannot share articles

Fix: To share articles, you can take a screenshot of the article and share the image via your preferred messaging app or social media. To take a... ⇲

Cannot share articles via WhatsApp

Fix: If sharing directly via WhatsApp is not possible, you can copy the article link and manually paste it into a WhatsApp chat. To do this, tap... ⇲
 
UI issue

No landscape mode in Spanish

Fix: If the app does not support landscape mode, you can try rotating your device to see if it automatically adjusts. If it does not, you may nee... ⇲

Poor interface on iPad

Fix: If the interface is not user-friendly, try adjusting the display settings on your iPad. Go to Settings > Display & Brightness and experiment... ⇲

Cannot read articles without frustration

Fix: If reading articles is frustrating due to layout or other issues, consider using the mobile website instead of the app. The website may prov... ⇲

Horizontal reading mode disabled

Fix: If horizontal reading mode is disabled, check if your device's orientation lock is turned on. Swipe down from the top-right corner of your s... ⇲

New design is poor

Fix: If you find the new design unsatisfactory, try providing feedback through the app's feedback option if available. In the meantime, you can u... ⇲

Blurry images

Fix: If images appear blurry, check your internet connection to ensure it is stable. A weak connection can cause images to load poorly. If the co... ⇲
 
Compatibility issue

Not optimized for iPad

Fix: If the app is not optimized for iPad, you can try using the iPhone version of the app on your iPad. This can be done by downloading the app... ⇲

No iPad app available

Fix: Since there is no dedicated iPad app, you can use the iPhone version of the app on your iPad. Download the app from the App Store and run it... ⇲

Not formatted for iPhone 6

Fix: If the app is not displaying correctly on your iPhone 6, try updating the app to the latest version available in the App Store. Developers o... ⇲
 
Bugs issue

Many bugs

Fix: To address bugs, ensure that you have the latest version of the app installed. Go to the App Store, search for BBC Mundo, and check for upda... ⇲

Articles switch unexpectedly

Fix: If articles are switching unexpectedly, try closing and reopening the app to reset its state. If the problem persists, uninstall and reinsta... ⇲
 
Customization issue

Font size too small

Fix: If the font size is too small, you can adjust the text size in your iPhone settings. Go to Settings > Display & Brightness > Text Size and a... ⇲
 
Search issue

No search feature

Fix: If the app lacks a search feature, you can use the search function in your device's web browser. Open Safari or another browser and search f... ⇲
 
Notifications issue

No notifications for headlines

Fix: To receive notifications for headlines, check if the app has notification settings. Go to Settings > Notifications > BBC Mundo and ensure no... ⇲
 
Permissions issue

Access to information is limited

Fix: If access to information is limited, consider using the mobile website for BBC Mundo, which may provide a broader range of articles and feat... ⇲
 
Loading issue

BBC Mundo fails to load articles

Fix: If the app fails to load articles, check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. If th... ⇲
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 what users are saying
Good experience
57.1%

Bad experience
32.1%

Neutral
10.7%

~ from our NLP analysis of 56 combined software ratings.

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 Private Data BBC Mundo collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics