fix problems on NBC News [iphone]

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—— Run into issues on NBC News? Get help pending when official support gets back to you!

NBC News: Breaking & US News
Info:
company: NBC News Digital, LLC
: http://apps.nbcnews.com/mobile
: apps.nbcnews.com
Chat with our AI-based NBC News Support
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Updates issue

Latest News section does not update timely

Fix: Check your internet connection to ensure it is stable. A weak connection can prevent timely updates. You can do this by testing other apps o... ⇲
 
Search issue

no search functionality for articles

Fix: If the app lacks a search function, consider using the NBC News website on a browser, which typically has a search feature. You can access i... ⇲
 
UI issue

links open in browser instead of app

Fix: To ensure links open in the app, check if the app has permissions enabled in your iPhone settings. Go to Settings > NBC News and ensure that... ⇲

frequent scrolling issues

Fix: To address scrolling issues, try clearing the app's cache if the option is available in the settings. This can help improve performance and... ⇲

left-to-right gesture for navigation is difficult

Fix: If the gesture is difficult, try adjusting the sensitivity settings on your iPhone. Go to Settings > Accessibility > Touch and adjust the to... ⇲
 
Loading issue

pictures fail to load

Fix: Ensure that your internet connection is stable. If you are on cellular data, try switching to Wi-Fi to see if that resolves the issue. OR... ⇲

failed to load errors

Fix: If you encounter failed to load errors, check your internet connection to ensure it is stable. You can also try switching between Wi-Fi and... ⇲
 
Notifications issue

push notification options are limited

Fix: Check the app's notification settings by going to Settings > Notifications > NBC News. Here, you can adjust the types of notifications you r... ⇲

excessive and irrelevant notifications

Fix: To manage notifications, go to Settings > Notifications > NBC News and customize which notifications you want to receive. Turn off any categ... ⇲
 
Crashes issue

live feeds frequently shut off

Fix: Ensure that your internet connection is strong and stable. If you are on Wi-Fi, try moving closer to the router or switching to a different... ⇲
 
Ads issue

ads are intrusive and inappropriate

Fix: If the ads are too intrusive, consider using the app during off-peak hours when there may be fewer ads displayed. OR Alternatively, check... ⇲

waiting for ads before videos

Fix: To minimize waiting for ads, try using the app during off-peak hours when there may be fewer ads being served. OR If the app offers a pre... ⇲
 
Freezing issue

NBC News freezes and pixelates on Apple TV

Fix: To resolve freezing and pixelation issues, ensure that your Apple TV is updated to the latest software version. Go to Settings > System > So... ⇲
 
Battery issue

auto play drains battery

Fix: To prevent auto play from draining your battery, go to the app settings and look for an option to disable auto play for videos. If this opti... ⇲
 
Video issue

full screen video display issues

Fix: If full screen videos are not displaying correctly, try rotating your device to see if that resolves the issue. Sometimes, switching between... ⇲
 
Customization issue

excessive political correctness in featured stories

Fix: If you find the content not to your liking, consider exploring other news apps that align more closely with your preferences. You can downlo... ⇲

no option to respond to articles

Fix: If the app does not allow responses, consider using social media platforms to share your thoughts on articles. You can copy the article link... ⇲
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 what users are saying
Good experience
95.7%

Neutral
2.8%

Bad experience
1.5%

~ from our NLP analysis of 150,427 combined software ratings.

 Switch to these Alternatives:
ABC News: Breaking News Live
CBS News: Live Breaking News
USA TODAY: US & Breaking News
AP News
CNN: Breaking US & World News
POLITICO
Reuters News
BBC World Service
BBC: World News & Stories
Washington Post

 Private Data NBC News collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics