fix problems on Flydubai [iphone]

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flydubai
Info:
company: flydubai
: https://www.flydubai.com/en/contact/contact-us
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Settings issue

Inability to add additional bags online

Fix: If you cannot add additional bags during the booking process, try accessing the 'Manage Booking' section after your initial purchase. Enter... ⇲
 
Bugs issue

Date change alters route and reduces fare significantly

Fix: When changing your travel date, carefully review the route and fare details before confirming the change. If the app automatically alters yo... ⇲

Booking management errors

Fix: If you encounter booking management errors, try logging out of the app and logging back in. This can refresh your session and may resolve an... ⇲
 
Payments issue

Voucher system does not work properly

Fix: If the voucher system is malfunctioning, ensure that you are entering the voucher code correctly, including any special characters. Check th... ⇲

Admin fees not clearly displayed

Fix: To ensure you see all fees, including admin fees, review the total cost breakdown during the booking process. If the fees are not clearly di... ⇲

Separate admin fee not included in ticket price

Fix: To avoid surprises with admin fees, always review the total cost breakdown during the booking process. Look for a section that details all f... ⇲
 
UI issue

Passport expiry selection wheel malfunction

Fix: If the passport expiry selection wheel is not functioning, try restarting the app. Close the app completely and reopen it to see if the issu... ⇲

Calendar does not function correctly

Fix: If the calendar feature is not working, try refreshing the app by closing it and reopening it. If that does not help, check for updates in t... ⇲

User interface not friendly

Fix: If you find the user interface challenging, take some time to explore the app's features. Familiarize yourself with the layout and where key... ⇲
 
Search issue

Difficulty finding one-way flight option

Fix: To find one-way flight options, ensure you are selecting the correct search type in the app. Look for a toggle or button that allows you to... ⇲
 
Crashes issue

flydubai crashes during check-in

Fix: If the app crashes during check-in, first ensure that your app is updated to the latest version. Go to the App Store, check for updates, and... ⇲
 
Syncing issue

Bookings disappear from app

Fix: If your bookings are disappearing, ensure you are logged into the correct account associated with your bookings. Check your email for confir... ⇲

Inability to retrieve booking information

Fix: If you cannot retrieve booking information, ensure you are entering the correct booking reference and last name. Double-check for any typos... ⇲
 
Customization issue

Arabic language not available in app

Fix: If the app does not support Arabic, check the app settings to see if there is an option to change the language. If not, consider using the F... ⇲
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 what users are saying
Good experience
95.4%

Bad experience
2.6%

Neutral
2.0%

~ from our NLP analysis of 7,423 combined software ratings.

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 Private Data flydubai collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Search History
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics