fix problems on Smart Home Manager [iphone]

—— Run into issues on Smart Home Manager? Get help pending when official support gets back to you!

Smart Home Manager

Info:

company: AT&T Services, Inc.

: https://www.att.com/esupport/article.html#!/u-verse-high-speed-internet/KM1207739

: about.att.com

Chat with our AI-based Smart Home Manager Support

🛠️ Common Smart Home Manager Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Smart Home Manager freezes on loading screen

Fix: 1. Force close the Smart Home Manager app: Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to view... ⇲

inaccurate device connection list

Fix: 1. Refresh the device list: Open the Smart Home Manager app, navigate to the device list, and look for a refresh option (usually a circular... ⇲

requires frequent re-login

Fix: 1. Check your internet connection: Ensure that your Wi-Fi is stable and not dropping frequently, as this can cause the app to log you out. 2... ⇲

Crashes issue

Smart Home Manager crashes frequently

Fix: 1. Update the app: Open the App Store, check for updates for Smart Home Manager, and install any available updates. 2. Free up storage space... ⇲

Slow issue

slow to open and navigate

Fix: 1. Close background apps: Double-click the Home button (or swipe up from the bottom of the screen) and swipe up on apps to close them, freei... ⇲

Customization issue

limited control over device profiles

Fix: 1. Explore app settings: Go to the settings within the Smart Home Manager app to see if there are any options for customizing device profile... ⇲

Notifications issue

notifications not customizable

Fix: 1. Check app settings: Go to the settings within the Smart Home Manager app and look for notification settings. Adjust them according to you... ⇲

Smart Home Manager does not provide timely outage notifications

Fix: 1. Enable notifications: Go to Settings > Notifications > Smart Home Manager and ensure that notifications are enabled. 2. Check for app upd... ⇲

Compatibility issue

inconsistent performance with extenders

Fix: 1. Reboot the extenders: Unplug the extenders, wait for 30 seconds, and plug them back in to refresh their connections. 2. Check extender pl... ⇲

Settings issue

cannot delete inactive devices from list

Fix: 1. Check for a 'Manage Devices' option: Look for a section in the app that allows you to manage or edit your device list. 2. Restart the app... ⇲

limited functionality for managing profiles

Fix: 1. Explore app settings: Go through the app settings to see if there are any hidden options for managing profiles that you may have overlook... ⇲

inability to pause internet for specific times

Fix: 1. Check device settings: Look for any settings within the app that may allow you to schedule internet pauses or manage device access times.... ⇲

Support issue

no option to report issues directly

Fix: 1. Use the app's help or support section: Check if there is a help or support section within the app that may provide a way to report issues... ⇲

poor customer service response

Fix: 1. Use self-help resources: Check the app's help section or online FAQs for solutions to common issues. 2. Document your issues: Keep a reco... ⇲

Network issue

slow or no response during outages

Fix: 1. Check your internet connection: Ensure that your internet connection is stable and functioning properly. 2. Restart the app: Close and re... ⇲

error messages about WiFi connection

Fix: 1. Check WiFi settings: Ensure that your iPhone is connected to the correct WiFi network and that the network is functioning properly. 2. Re... ⇲

unreliable speed test results

Fix: 1. Test at different times: Run speed tests at various times of the day to see if results vary significantly, which can indicate network con... ⇲

Account issue

difficult to manage multiple accounts

Fix: 1. Use a password manager: Consider using a password manager to keep track of multiple account logins and make switching between accounts ea... ⇲

UI issue

confusing user interface

Fix: 1. Explore tutorials: Look for any tutorials or guides within the app that can help you understand its layout and features better. 2. Famili... ⇲

Loading issue

excessive loading times for features

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find Smart Home Manager, and select 'Offload App'. This will remove the app b... ⇲