A. 1. Check the return policy on the Namshi app to ensure you are following the correct procedure for returns. 2. If you have scheduled a return, keep track of the collection date and time, and ensure you are available for the pickup.

B. 1. Use the app to track your return status. If there is a delay, consider rescheduling the collection through the app or website. 2. Prepare your return package in advance to avoid further delays.