fix problems on Namshi [iphone]

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—— Run into issues on Namshi? Get help pending when official support gets back to you!

Namshi - We Move Fashion
Info:
company: Namshi LLC
: https://help.namshi.com
: www.namshi.com
Chat with our AI-based Namshi Support
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Bugs issue

Inconsistent order confirmation

Fix: 1. Check your email settings to ensure that emails from Namshi are not being filtered into spam or junk folders. 2. If you do not receive a... ⇲

Delayed return collection

Fix: 1. Check the return policy on the Namshi app to ensure you are following the correct procedure for returns. 2. If you have scheduled a retur... ⇲

Complicated shipping process

Fix: 1. Review the shipping options available in the app and select the one that best suits your needs. 2. Ensure that your shipping address is e... ⇲

Unclear return process

Fix: 1. Review the return policy in the app to understand the steps required for returning items. 2. Follow the instructions provided in the app... ⇲
 
Support issue

Poor customer service response

Fix: 1. Use the in-app chat feature or help section to find answers to common questions, which may resolve your issue without needing direct cont... ⇲
 
Customization issue

Lack of size details for products

Fix: 1. Check the product description thoroughly, as size details may be included there. 2. If size information is missing, consider looking for... ⇲

No option to exclude brands in filters

Fix: 1. Use the search function to find specific brands you want to see, and manually filter through the results. 2. Create a wishlist of preferr... ⇲

Items not available in desired sizes

Fix: 1. Use the 'Notify Me' feature if available, which alerts you when the item is back in stock in your size. 2. Regularly check the app for re... ⇲
 
Crashes issue

Namshi crashes on login

Fix: 1. Ensure you are using the correct login credentials. If you’ve forgotten your password, use the 'Forgot Password' feature to reset it. 2.... ⇲
 
Payments issue

Refunds only credited to app account

Fix: 1. Check the app's refund policy to understand how refunds are processed. If you prefer a different method, consider using the app credit fo... ⇲
 
Glitches issue

Frequent app glitches

Fix: 1. Ensure your app is updated to the latest version, as updates often fix glitches. 2. Clear the app cache by uninstalling and reinstalling... ⇲
 
UI issue

Inability to view product categories

Fix: 1. Restart the app to refresh the interface and see if categories load correctly. 2. Check for any app updates that may resolve this issue.... ⇲
 
Updates issue

Unresponsive app after updates

Fix: 1. Restart your iPhone after an update to clear any temporary issues that may cause the app to be unresponsive. 2. Check for any additional... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
86.3%

Bad experience
9.4%

Neutral
4.3%

~ from our NLP analysis of 112,811 combined software ratings.

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 Private Data Namshi collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics