fix problems on Noon Shopping, Food, Grocery [iphone]

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—— Run into issues on Noon Shopping, Food, Grocery? Get help pending when official support gets back to you!

noon Shopping, Food, Grocery
Info:
company: noon E Commerce
: https://help.noon.com
: www.noon.com
Chat with our AI-based noon Shopping, Food, Grocery Support
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Bugs issue
Inconsistent product quality

Fix: When ordering, read product reviews and ratings if available. This can help you choose higher-quality items and avoid those with poor review... ⇲
Frequent wrong item deliveries

Fix: Double-check your order summary before finalizing your purchase to ensure that all items are correct. Take note of the item codes or descrip... ⇲
Inaccurate product descriptions

Fix: Before purchasing, read through all product details and reviews to ensure you understand what you are buying. If you notice discrepancies, r... ⇲
Error messages during app usage

Fix: Take note of the specific error message and try searching for it in the app's help section or online for potential solutions. OR If the e... ⇲
 
Support issue
Poor customer service response

Fix: Utilize the in-app chat feature for quicker responses, as it may be prioritized over email inquiries. Be clear and concise in your messages... ⇲
Unclear tracking of shipments

Fix: Use the tracking feature in the app to monitor your order status. If the information is unclear, check for updates regularly as they may be... ⇲
Limited warranty support

Fix: Check the warranty information provided in the product description before purchasing. If you have questions, reach out to customer support f... ⇲
Unprofessional customer service

Fix: When contacting customer service, remain calm and provide clear details about your issue to facilitate a better response. Document your inte... ⇲
 
Account issue
Issues with password reset

Fix: Ensure you are using the correct email address associated with your account when requesting a password reset. Check your spam folder for the... ⇲
Difficulty in updating account information

Fix: Navigate to the account settings section of the app and ensure you are following the correct steps to update your information. Make sure to... ⇲
No cancel order option

Fix: Check the order status in the app. If the order is still processing, you may be able to cancel it. If not, consider reaching out to customer... ⇲
Inability to resolve account issues

Fix: Document the specific issue you are facing with your account and gather any relevant information before contacting customer support to exped... ⇲
 
Payments issue
Payment method errors

Fix: Verify that your payment information is entered correctly, including card number, expiration date, and CVV. Ensure that your card is not exp... ⇲
Lack of refund for returned items

Fix: Review the return policy in the app to ensure you are following the correct procedure for returns. Make sure to initiate the return within t... ⇲
Slow refund process

Fix: Keep track of your return and refund requests, and follow up with customer support if you do not receive your refund within the expected tim... ⇲
 
Security issue
Fake or non-original products

Fix: Research products before purchasing by checking reviews and ratings from other users. Look for verified sellers or brands within the app.... ⇲
Scam promotions via WhatsApp

Fix: Be cautious of unsolicited messages claiming to be from noon Shopping. Always verify promotions through the official app or website before e... ⇲
 
Login issue
noon Shopping, Food, Grocery randomly logs users out

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs that may cause logouts. Check your device settings to ensur... ⇲
 
Crashes issue
Frequent app crashes

Fix: Ensure your device's operating system and the app are both updated to the latest versions. Clear the app cache or reinstall the app to fix p... ⇲
 
UI issue
No landscape mode for iPad

Fix: Check the app settings to see if there is an option to enable landscape mode. If not, consider providing feedback through the app for future... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
85.3%

Bad experience
10.0%

Neutral
4.7%

~ from our NLP analysis of 294,012 combined software ratings.

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 Private Data noon Shopping, Food, Grocery collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
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