fix problems on Google News [iphone]

​

—— Run into issues on Google News? Get help pending when official support gets back to you!

Google News
Info:
company: Google
: https://news.google.com/about/
: news.google.com
Chat with our AI-based Google News Support
   Hello! How can I assist you?  

characters left:
 
Crashes issue
Frequent crashes while reading articles

Fix: 1. Restart the App: Close Google News completely and reopen it. This can resolve temporary glitches causing crashes. 2. Update the App: Ensu... »»
 
Customization issue
Inability to filter out unwanted content

Fix: 1. Adjust Interests: Open Google News, tap on your profile icon, and select 'Settings'. Under 'Interests', customize the topics you want to... »»
Lack of customization options

Fix: 1. Explore Settings: Go to Settings > Google News and explore all available options to customize your experience as much as possible. 2. Use... »»
Limited ability to block specific sources

Fix: 1. Use the 'Not Interested' Option: Tap the three dots on articles from sources you want to block and select 'Not Interested' to help filter... »»
Inability to collapse multiple versions of the same story

Fix: 1. Manually Select Articles: Instead of relying on the app to collapse stories, manually select the version you want to read and ignore the... »»
 
Ads issue
Overwhelming ads disrupt reading experience

Fix: 1. Use Reader Mode: If available, use the Reader Mode in Safari or another browser to read articles without ads. This can be accessed by tap... »»
Annoying dynamic ads causing content shifts

Fix: 1. Use Reader Mode: If available, use Reader Mode in Safari or another browser to read articles without dynamic ads. 2. Limit Ad Tracking: G... »»
 
UI issue
Automatic scrolling to top after reading an article

Fix: 1. Avoid Rapid Scrolling: Try to scroll slowly and deliberately to prevent the app from jumping back to the top. 2. Use the Back Button: In... »»
Difficulty in navigating back to previous feed

Fix: 1. Use the Back Button: Always use the back button instead of swiping to navigate back to the previous feed. This can help maintain your pla... »»
Excessive screen space used by visuals

Fix: 1. Adjust Display Settings: Go to Settings > Display & Brightness and adjust the text size and display settings to minimize visual clutter.... »»
Unclear differentiation between text and video stories

Fix: 1. Look for Icons: Pay attention to the icons next to articles; video stories often have a play button icon. 2. Use Filters: If available,... »»
 
Content issue
Repetitive articles on the same topic

Fix: 1. Adjust Your Interests: Go to Settings > Interests and refine the topics you follow to reduce redundancy in articles. 2. Use the 'Not Inte... »»
Poor algorithm for content personalization

Fix: 1. Regularly Update Interests: Go to Settings > Interests and update your preferences frequently to help the algorithm better understand you... »»
Irrelevant or low-quality news sources

Fix: 1. Customize Your Sources: Go to Settings > Sources and select reputable sources that you trust to improve the quality of news in your feed.... »»
Inconsistent article availability

Fix: 1. Refresh the Feed: Pull down to refresh the feed to see if the articles reappear. 2. Check Internet Connection: Ensure you have a stable i... »»
 
Payments issue
Paywalls on many articles

Fix: 1. Use Incognito Mode: Open articles in an incognito browser window to bypass some paywalls, though this may not work for all sites. 2. Look... »»
 
Battery issue
Overheating of device while using the app

Fix: 1. Close Background Apps: Double-tap the home button and swipe up to close other apps running in the background to reduce the load on your d... »»
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
90.3%

Bad experience
4.8%

Neutral
4.8%

~ from our NLP analysis of 226,348 combined software ratings.

 Switch to these Alternatives:
Flipboard: The Social Magazine
Dailyhunt: Xpresso News Videos
Feedly - Smart News Reader
AP News
The Economic Times
Euronews: Daily news & live TV
Inshorts
The Hindu : India & World News
Reuters News
Yahoo News: Your Guide to News

 Private Data Google News collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics