—— Run into issues on CruiseMapper? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the CruiseMapper... ⇲
Fix: 1. Ensure that location services are enabled for CruiseMapper. Go to Settings > Privacy > Location Services and make sure it's set to 'While... ⇲
Fix: 1. Ensure that you are using the pinch-to-zoom gesture correctly. Place two fingers on the screen and move them apart to zoom in, and pinch... ⇲
Fix: 1. Check your internet connection; a poor connection can lead to incomplete map loading. Switch between Wi-Fi and cellular data to see if th... ⇲
Fix: 1. Ensure that your app is updated to the latest version available in the App Store. 2. Check your internet connection, as a weak signal can... ⇲
Fix: 1. Ensure you are using the correct gestures for navigation, such as dragging with one finger to move the map. 2. Restart the app to see if... ⇲
Fix: 1. If the new UI is difficult to navigate, try resetting the app settings if available. Look for a settings option within the app that allow... ⇲
Fix: 1. Take time to explore the new features and layout of the app. Look for tutorials or guides online that can help you navigate the changes.... ⇲
Fix: 1. Check your internet connection to ensure it is stable, as this can affect the app's ability to show routes and updates. 2. Ensure that lo... ⇲
Fix: 1. Check if there is a premium version of the app available for purchase that removes ads. 2. If not, try using the app during off-peak hour... ⇲
Fix: 1. Explore the app's settings to see if there are any options to customize filters or preferences. 2. Use the search function to find specif... ⇲
Fix: 1. Check the app settings to see if there is an option to toggle the visibility of river boats and ferries. 2. If no such option exists, try... ⇲
Fix: 1. Regularly check for app updates in the App Store, as developers may fix data inaccuracies in newer versions. 2. Cross-reference ship info... ⇲
Fix: 1. Ensure that your internet connection is stable, as a weak connection can lead to outdated tracking information. 2. Try refreshing the tra... ⇲
Fix: 1. Close the app completely and restart your iPhone to clear any temporary glitches. 2. Check for updates in the App Store and install any a... ⇲
Fix: 1. Use the general search function within the app to look for specific cruise lines or ships, even if filtering options are limited. 2. Expl... ⇲