fix problems on Solo [iphone]

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—— Run into issues on Solo? Get help pending when official support gets back to you!

Solo: Your Gig Business App
Info:
company: WorkSolo
: http://worksolo.com/faq
: worksolo.com
Chat with our AI-based Solo Support
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Support issue

Limited customer support options

Fix: Utilize the in-app help section or FAQ to find answers to common questions. This can often provide immediate assistance without needing to c... ⇲
 
Payments issue

Requires purchase of credits for guaranteed pay

Fix: Review the app's terms regarding credits and consider budgeting for these purchases as part of your gig expenses. This can help you manage y... ⇲

Inconsistent guarantee pay calculations

Fix: Review your earnings and expenses in detail within the app to ensure all entries are correct. Sometimes manual entries can lead to discrepan... ⇲

Lack of transparency in payment breakdown

Fix: Review the payment history section of the app to see if there are detailed breakdowns available. Sometimes this information is hidden in sub... ⇲
 
Crashes issue

Solo crashes or fails to log in

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Solo, and check if an update is available. Updating c... ⇲
 
Bugs issue

Auto tracking issues

Fix: Check the app's settings to ensure that auto tracking is enabled. Go to the settings menu and look for an option related to auto tracking to... ⇲

Inaccurate income estimates

Fix: Regularly update your income entries in the app to ensure that estimates are based on the most current data. This will help improve accuracy... ⇲
 
Notifications issue

Missing payment notifications

Fix: Check your notification settings for the app. Go to Settings > Notifications > Solo and ensure that notifications are enabled for alerts and... ⇲
 
Battery issue

Battery drain issues

Fix: Limit background app refresh for Solo. Go to Settings > General > Background App Refresh and turn it off for Solo to save battery life. OR... ⇲
 
Compatibility issue

Limited app compatibility with gig platforms

Fix: Check for any updates or announcements from the app regarding new integrations with gig platforms. Sometimes compatibility improves with upd... ⇲
 
Network issue

Frequent connection errors

Fix: Ensure that your internet connection is stable. Switch between Wi-Fi and cellular data to see if the issue persists. If using Wi-Fi, try res... ⇲
 
Account issue

Subscription cancellation difficulties

Fix: Go to your iPhone's Settings > [Your Name] > Subscriptions, and find Solo to manage your subscription. You can cancel it from there if neede... ⇲
 
UI issue

Poor user interface for tracking

Fix: Familiarize yourself with the app's layout by exploring all menus and options. Sometimes, understanding the navigation can improve your expe... ⇲
 
Performance issue

Unreliable performance during peak hours

Fix: Try using the app during off-peak hours to see if performance improves. This can help you determine if the issue is related to server load.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.6%

Bad experience
4.2%

Neutral
2.2%

~ from our NLP analysis of 7,594 combined software ratings.

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Branch: A Better Payday
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 Private Data Solo collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Pro Quarterly Plan with Offer: $36.00 3 month access to our pro features
  2. Monthly Basic Subscription: $10.00 1 month access to basic features
  3. Basic Quarterly Plan: $27.00 3 month access to our basic features
  4. Basic Monthly Subscription : $10.00 1 month access to basic features
  5. Monthly Basic Subscription: $10.00 1 month of access to our Basic features
  6. Basic Monthly Subscription: $10.00 access to our basic features
  7. Pro Monthly Subscription: $15.00 1 month access to pro features + 20 credits
  8. Basic Monthly: $10.00 one month access to basic features
  9. Pro Monthly Plan: $15.00 1 month access to our pro features
  10. Monthly Pro Subscription: $15.00 1 month access to pro features