fix problems on Uber Pro Card [iphone]

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—— Run into issues on Uber Pro Card? Get help pending when official support gets back to you!

Uber Pro Card
Info:
company: Branch Messenger Inc.
: https://uber-branchapp.zendesk.com/hc/en-us
: www.uber.com
Chat with our AI-based Uber Pro Card Support
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Payments issue

Pending charges take too long to drop off

Fix: Monitor your transactions regularly. If a pending charge remains for an extended period, document it and check the app for any updates or no... ⇲

High instant transfer fees

Fix: Consider using standard transfer options instead of instant transfers. While it may take longer, standard transfers often have lower fees.... ⇲

Frequent pending charges from rentals

Fix: Keep track of your rental transactions and their expected charge dates. This will help you anticipate when charges will appear as pending.... ⇲

Automatic repayment of backup balance too aggressive

Fix: Review your account settings to see if you can adjust the repayment schedule or amount for your backup balance. OR Consider keeping a buf... ⇲
 
Settings issue

No option to utilize fuel rewards

Fix: Check the app settings to ensure that your fuel rewards are activated. Sometimes, rewards need to be manually enabled in the app settings.... ⇲
 
UI issue

Current balance per transaction not displayed

Fix: Check if you have enabled notifications for balance updates in the app settings. This may help you receive alerts about your current balance... ⇲
 
Support issue

Support team unresponsive

Fix: Utilize the in-app support feature to submit a ticket. This may provide a more direct line of communication with the support team. OR Che... ⇲

Slow response times from support

Fix: Try reaching out during off-peak hours when support may be less busy. This could lead to quicker response times. OR Utilize social media... ⇲

Customer service often unhelpful

Fix: Prepare specific questions or issues before contacting customer service to ensure you get the most relevant assistance. OR Utilize commun... ⇲
 
Login issue

Issues with logging in on new devices

Fix: Ensure that you are using the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset it.... ⇲
 
Security issue

Scammers can withdraw funds posing as support

Fix: Always verify the identity of anyone claiming to be support. Use official channels to contact support rather than responding to unsolicited... ⇲

Two-factor authentication issues

Fix: Check your phone settings to ensure that you are receiving SMS or app notifications for two-factor authentication codes. OR If you are no... ⇲
 
Account issue

Missing direct deposits

Fix: Check your bank account details in the app to ensure they are correct. Incorrect information can lead to missed deposits. OR Monitor your... ⇲

Locked out of account after reinstalling app

Fix: Use the 'Forgot Password' feature to reset your password and regain access to your account. OR Ensure that you are using the same login c... ⇲
 
Customization issue

No sorting option for transactions

Fix: Use the search feature in the app to find specific transactions instead of sorting them. This can help you locate what you need more quickly... ⇲
 
Crashes issue

Uber Pro Card crashes or freezes

Fix: Clear the app cache by going to your device settings, selecting the Uber Pro Card app, and choosing 'Clear Cache'. This can help improve per... ⇲
 
Rewards issue

Limited cash back rewards for shopping

Fix: Review the terms and conditions of the cash back program to understand how to maximize your rewards. Look for specific categories that may o... ⇲
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 what users are saying
Good experience
98.4%

Bad experience
0.9%

Neutral
0.6%

~ from our NLP analysis of 126,231 combined software ratings.

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 Private Data Uber Pro Card collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics