fix problems on Stride [iphone]

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Stride: Mileage & Tax Tracker
Info:
company: Stride Health, Inc
: https://support.stridehealth.com
: stridehealth.com
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Crashes issue

Stride closes while running in background

Fix: 1. Check for background app refresh settings. Go to Settings > General > Background App Refresh and ensure it is enabled for Stride. 2. Clo... ⇲
 
Slow issue

Slow performance when scrolling through expenses

Fix: 1. Clear unnecessary data by going to Settings > General > iPhone Storage, find Stride, and select 'Offload App' to free up space. 2. Limit... ⇲
 
UI issue

Unintuitive expense entry process

Fix: 1. Familiarize yourself with the app's layout by reviewing any available tutorials or help sections within the app. 2. Create a checklist o... ⇲

Stride resets to top of list after viewing details

Fix: 1. Try scrolling slowly back to your previous position after viewing details to see if the app stabilizes. 2. Check for any updates to the... ⇲

Confusing interface with too many features

Fix: 1. Spend time exploring the app's features to familiarize yourself with its layout. 2. Create a list of the features you use most often and... ⇲
 
Updates issue

Frequent updates introduce new bugs

Fix: 1. Delay updates until you read user reviews or feedback on the latest version. 2. Keep a backup of your data before updating the app to pr... ⇲
 
Battery issue

Location setting drains battery

Fix: 1. Change location settings to 'While Using the App' instead of 'Always' to conserve battery. Go to Settings > Privacy > Location Services >... ⇲
 
Export issue

Difficulty in exporting data correctly

Fix: 1. Ensure you are following the correct export process as outlined in the app's help section. 2. Try exporting data in different formats (e... ⇲
 
Bugs issue

Missing mileage for specific days

Fix: 1. Check the app's settings to ensure that all days are being tracked and that there are no filters applied. 2. Manually input any missing... ⇲

Inconsistent tracking of logged trips

Fix: 1. Regularly check the app's tracking settings to ensure they are configured correctly. 2. Manually log trips if automatic tracking fails,... ⇲

Unreliable mileage calculations

Fix: 1. Regularly calibrate the app's mileage settings to match your vehicle's odometer. 2. Manually verify and adjust any discrepancies in mile... ⇲

Stride requires frequent manual checks to ensure tracking

Fix: 1. Set reminders to check the app at regular intervals to ensure tracking is functioning. 2. Review the app's settings to see if there are... ⇲
 
Ads issue

Excessive prompts for unrelated services

Fix: 1. Review the app's settings to see if you can disable notifications or prompts for unrelated services. 2. Consider using the app in 'Do No... ⇲

Unwanted advertisements cluttering the interface

Fix: 1. Check the app's settings for any options to disable ads or upgrade to a premium version that may remove them. 2. Use the app in 'Do Not... ⇲
 
Support issue

Lack of customer service accessibility

Fix: 1. Look for FAQs or help sections within the app that may address common issues. 2. Check the app's website for support resources or commun... ⇲
 
Account issue

Issues with logging out and losing data

Fix: 1. Before logging out, ensure all data is saved and synced. Check the app's settings for a sync option. 2. Take screenshots or notes of imp... ⇲
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 what users are saying
Good experience
96.4%

Bad experience
1.8%

Neutral
1.8%

~ from our NLP analysis of 73,322 combined software ratings.

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 Private Data Stride collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers