fix problems on National Car Rental [iphone]

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—— Run into issues on National Car Rental? Get help pending when official support gets back to you!

National Car Rental
Info:
company: EAN Services, LLC
: https://www.nationalcar.com/en/support/contact-us.html
: www.nationalcar.com
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Bugs issue
Error messages when modifying reservations

Fix: 1. Make sure you have a stable internet connection. 2. Log out of the app and log back in to refresh your session. 3. Try modifying the rese... »»
Issues with receipt generation

Fix: 1. Ensure that your app is updated to the latest version. 2. After completing a rental, check the app's 'Receipts' section to see if the rec... »»
Poor maintenance of vehicles

Fix: 1. Report any issues with vehicle maintenance directly through the app's feedback feature or customer support section. 2. Take photos of any... »»
 
UI issue
Inconsistent user experience

Fix: 1. Ensure that your app is updated to the latest version. 2. Clear the app's cache by going to Settings > General > iPhone Storage, selectin... »»
 
Slow issue
Slow performance

Fix: 1. Close any background apps that may be using resources by double-tapping the home button and swiping up on apps. 2. Restart your iPhone to... »»
 
Login issue
Login issues

Fix: 1. Ensure you are entering the correct username and password. 2. If you forgot your password, use the 'Forgot Password' feature to reset it.... »»
 
Features issue
App does not provide electronic contracts

Fix: 1. Check the app settings to see if there is an option to enable electronic contracts. 2. If not available, consider using the website to ac... »»
Limited functionality during current reservations

Fix: 1. Ensure that the app is updated to the latest version. 2. If certain features are not working, try logging out and logging back in to refr... »»
 
Security issue
Cannot access account due to security measures

Fix: 1. If you are locked out, follow the prompts to verify your identity, such as answering security questions or receiving a verification code... »»
 
Loading issue
App fails to load reservation details

Fix: 1. Check your internet connection to ensure it is stable. 2. Log out of the app and log back in to refresh your session. 3. Try accessing th... »»
 
Notifications issue
App does not notify of changes in operating hours

Fix: 1. Check the app settings to ensure notifications are enabled. 2. Manually check the National Car Rental website for any updates on operatin... »»
 
Support issue
Inability to resolve disputes through app

Fix: 1. Use the app to document the dispute by taking screenshots and keeping records of your communications. 2. Follow up with customer support... »»
Difficult to get customer support through app

Fix: 1. Check the app for a dedicated customer support section or FAQ. 2. If you cannot find support, try accessing the National Car Rental websi... »»
 
Updates issue
App updates cause bugs

Fix: 1. If you experience bugs after an update, try uninstalling and reinstalling the app to see if that resolves the issue. 2. Clear the app's c... »»
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 what users are saying
Good experience
95.5%

Bad experience
3.0%

Neutral
1.6%

~ from our NLP analysis of 226,100 combined software ratings.

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 Private Data National Car Rental collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Search History
    • Browsing History
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics