fix problems on Best Western To Go [iphone]

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—— Run into issues on Best Western To Go? Get help pending when official support gets back to you!

Best Western to Go
Info:
company: Best Western International
: http://www.bestwestern.com/customer-service/email/mobile-apps.asp
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UI issue
App only functions in portrait mode

Fix: If you prefer landscape mode, check if your device's orientation lock is enabled. Swipe down from the top-right corner of your iPhone to acc... »»
Inability to copy and paste information

Fix: To copy text, tap and hold on the text until you see the selection tool. Adjust the selection handles if necessary, then tap 'Copy'. If this... »»
Difficult navigation and user interface

Fix: Familiarize yourself with the app by exploring its features. Take a few minutes to navigate through the menus and options to understand wher... »»
 
Customization issue
No option to add reservations to calendar

Fix: After making a reservation, take a screenshot of the confirmation page. You can then manually add this information to your calendar app by c... »»
 
Settings issue
Auto-fill function is disabled during reservation

Fix: Check your iPhone settings to ensure that AutoFill is enabled. Go to Settings > Safari > AutoFill and make sure that 'Use Contact Info' and... »»
 
Bugs issue
App does not show current reservations properly

Fix: Try refreshing the app by pulling down on the screen to reload the data. If this does not work, log out of your account and log back in to s... »»
Session timeouts occur frequently

Fix: To minimize session timeouts, try to stay active within the app. If you know you will be inactive for a while, consider saving your work or... »»
App does not confirm pet-friendly room bookings

Fix: When making a reservation, ensure that you specifically select a pet-friendly room if that option is available. If you are unsure, call the... »»
Inconsistent display of reservation details

Fix: Try refreshing the app or logging out and back in to see if the details update correctly. If the issue persists, check your internet connect... »»
 
Search issue
No filter for truck parking availability

Fix: As a workaround, you can manually check the parking availability by calling the hotel directly or visiting their website for specific truck... »»
 
Security issue
Facial recognition option does not activate

Fix: Ensure that your device supports facial recognition and that it is set up correctly. Go to Settings > Face ID & Passcode and make sure Face... »»
App does not allow reuse of old passwords

Fix: When creating a new password, ensure it meets the app's security requirements. Try modifying an old password slightly to create a new one th... »»
 
Compatibility issue
App lacks functionality for older devices

Fix: Check if there is an update available for the app that may improve compatibility with older devices. Go to the App Store, search for the Bes... »»
 
Support issue
Customer service unhelpful with app issues

Fix: If you encounter issues with customer service, try to be as specific as possible about your problem. Document your issue clearly and provide... »»
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 what users are saying
Good experience
96.1%

Bad experience
2.0%

Neutral
1.9%

~ from our NLP analysis of 55,488 combined software ratings.

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 Private Data Best Western to Go collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics