A. If your account has been disabled, first check your email for any communication from Chispa regarding the account status. Sometimes, accounts are disabled due to inactivity or violation of terms. If you find no email, try logging in again after a few hours or days, as it may be a temporary issue. If you still cannot access your account, consider creating a new account with a different email address, ensuring you follow all guidelines to avoid future issues.

B. Review the app's terms of service and community guidelines to ensure you haven't inadvertently violated any rules. If you believe your account was disabled in error, gather any relevant information and prepare to appeal the decision through the app's support feature.