fix problems on Antenna Point [iphone]

—— Run into issues on Antenna Point? Get help pending when official support gets back to you!

Antenna Point

Info:

company: Antennas Direct, Inc.

: https://www.antennasdirect.com/customer-service.html

Chat with our AI-based Antenna Point Support

🛠️ Common Antenna Point Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Antenna Point freezes when zooming in

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Antenna Point... ⇲

Compass function stops working on zoom

Fix: 1. Ensure that your device's location services are enabled. Go to Settings > Privacy > Location Services and make sure it's turned on for An... ⇲

Bugs issue

Inaccurate tower information

Fix: 1. Check your location settings to ensure they are accurate. Go to Settings > Privacy > Location Services and ensure Antenna Point has acces... ⇲

Limited range for tower detection

Fix: 1. Ensure that your location services are set to high accuracy. Go to Settings > Privacy > Location Services and select Antenna Point, then... ⇲

No information on overlapping towers

Fix: 1. Use the map to visually identify overlapping towers and take note of their details. 2. Check if the app has a setting to display overlapp... ⇲

Search issue

No search function for specific stations

Fix: 1. Use the map interface to manually locate the area where you believe the station is located. 2. Take note of the nearby towers and their i... ⇲

UI issue

Towers too close to user are hidden

Fix: 1. Adjust the settings within the app, if available, to change the visibility range of nearby towers. 2. Zoom out on the map to see if the h... ⇲

Map orientation issues

Fix: 1. Check if the app has a setting for map orientation and adjust it accordingly. 2. Ensure that your device's orientation lock is turned off... ⇲

Cannot pinch to zoom

Fix: 1. Ensure that your device's touch settings are functioning properly by testing pinch-to-zoom in other apps. 2. If the feature is not workin... ⇲

No degree heading for tower direction

Fix: 1. Check the app settings to see if there is an option to enable degree headings for tower directions. 2. If not available, consider using a... ⇲

No pop-up for sub channels on towers

Fix: 1. Check the app settings to see if there is an option to enable sub-channel notifications or pop-ups. 2. If not available, manually check t... ⇲

Crashes issue

Antenna Point crashes on launch

Fix: 1. Force close the app by swiping it away in the app switcher. 2. Restart your iPhone to clear any temporary issues. 3. Reopen the app to se... ⇲

Antenna Point does not stay open

Fix: 1. Check for any available updates in the App Store and install them. 2. Restart your iPhone to clear any temporary issues that may be causi... ⇲

Customization issue

No option to drag reception location on map

Fix: 1. Check the app settings to see if there is an option to enable dragging of the reception location. 2. If not available, manually note the... ⇲

Updates issue

Lack of updates for improved features

Fix: 1. Regularly check the App Store for updates and install them as they become available. 2. Follow the app's social media or website for anno... ⇲