fix problems on Trunow [iphone]

—— Run into issues on Trunow? Get help pending when official support gets back to you!

Trunow - Find the cheapest gas

Info:

company: trunow corporation

: http://trunow.com

Chat with our AI-based Trunow Support

🛠️ Common Trunow Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Many gas stations missing from the map

Fix: Check if your app is updated to the latest version. Go to the App Store, search for Trunow, and tap 'Update' if available. This can help ens... ⇲

High transaction fee for PayPal cashout

Fix: Consider using a different cashout method if available, such as direct bank transfer or gift cards, which may have lower fees. Check the app... ⇲

Payments issue

Low earnings from gas purchases

Fix: Maximize your earnings by using the app consistently and at gas stations that offer higher rewards. Check the app for promotions or bonus of... ⇲

Limit on fuel receipt amount

Fix: Keep track of your receipts and submit them in batches if the app allows. This way, you can maximize your submissions within the limits set... ⇲

Only one receipt submission per day

Fix: Plan your fuel purchases strategically. If you know you will be refueling multiple times, submit your receipt at the end of the day to maxim... ⇲

Rejection of receipts for arbitrary reasons

Fix: Ensure that your receipts are clear and legible. Take a photo in good lighting and ensure all details are visible before submitting. OR K... ⇲

Inability to edit payment methods

Fix: Check the app settings for an option to manage payment methods. If you cannot find it, try uninstalling and reinstalling the app to refresh... ⇲

Slow payout process

Fix: Be patient and check the app for any updates regarding payout timelines. Sometimes, processing can take longer than expected due to high vol... ⇲

Frequent receipt rejections for prepay

Fix: If possible, switch to postpay options when filling up, as these receipts may be less likely to be rejected. OR Ensure that the receipt c... ⇲

Limit on number of payment methods

Fix: Prioritize your preferred payment method and remove any that you do not use frequently to make management easier. OR If you need to switc... ⇲

Support issue

Customer service unresponsive

Fix: Check the app for any FAQs or help sections that may address your issue. Sometimes, common problems have documented solutions. OR Try rea... ⇲

No option to dispute rejected receipts

Fix: Keep a detailed log of your submissions and their outcomes. If you believe a receipt was wrongly rejected, document your case for future ref... ⇲

Issues with logging in

Fix: Reset your password by tapping 'Forgot Password?' on the login screen. Follow the instructions sent to your email to create a new password.... ⇲

Ads issue

No retailers available for rewards

Fix: Check the app for any updates or announcements regarding new partnerships or retailers that may be added in the future. OR Consider using... ⇲

Crashes issue

Trunow crashes or fails to load

Fix: Force close the app by swiping it away in the app switcher, then reopen it. This can resolve temporary glitches. OR If the problem persis... ⇲

Bugs issue

Inconsistent receipt verification

Fix: Ensure that you are submitting receipts that meet the app's requirements. Double-check the guidelines for acceptable receipts. OR If you... ⇲

UI issue

Difficulties with cashout button functionality

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs and improve functionality. OR Try restarting the app or... ⇲

Customization issue

Limited options for redeeming points

Fix: Check the app regularly for updates on new redemption options or promotions that may be added. OR Consider using your points for smaller... ⇲

Updates issue

Outdated gas prices

Fix: Refresh the app regularly to ensure you are viewing the most current data. You can do this by pulling down on the map screen to refresh. O... ⇲

Inability to report gas station changes

Fix: Keep a personal record of any changes you notice and check back periodically to see if the app has updated its listings. OR Engage with t... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

83.4%

Good experience

13.6%

Neutral

3.0%

~ from our NLP analysis of 265 combined software ratings.

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Private Data Trunow collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location