fix problems on OP.GG [iphone]

—— Run into issues on OP.GG? Get help pending when official support gets back to you!

OP.GG

Info:

company: OP.GG

: https://www.op.gg

: www.op.gg

Chat with our AI-based OP.GG Support

🛠️ Common OP.GG Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Filter reverts back to NA when viewing specific champion

Fix: To prevent the filter from reverting back to NA, ensure that you are saving your filter settings before navigating away from the champion's... ⇲

Global item builds statistics not accessible

Fix: To access global item build statistics, navigate to the 'Items' section of the app. If the global statistics are not loading, try refreshing... ⇲

Storage issue

Match history takes up too much space

Fix: To manage storage space taken up by match history, regularly clear your match history by going to the 'Match History' section and selecting... ⇲

UI issue

Complicated navigation after update

Fix: Familiarize yourself with the new layout by exploring each section of the app. Take note of where key features are located. You can also che... ⇲

Limited rune pages visible

Fix: To view more rune pages, check if there is an option in the settings to enable additional pages. If you have reached the limit, consider del... ⇲

Skill info window not popping up

Fix: If the skill info window is not appearing, try tapping on the skill icon again or restarting the app. Sometimes, a simple restart can resolv... ⇲

Slow issue

Slow update speed for match history

Fix: To improve the update speed for match history, ensure that your app is updated to the latest version. Go to the App Store, search for OP.GG,... ⇲

Ads issue

Excessive advertisements obstructing view

Fix: To minimize the impact of advertisements, check if there is an option in the app settings to reduce or disable ads. Some apps offer a premiu... ⇲

Crashes issue

Crashing when looking up account

Fix: If the app crashes when looking up an account, try restarting your device to clear any temporary glitches. After restarting, reopen the app... ⇲

OP.GG crashes when checking skills or items

Fix: If the app crashes when checking skills or items, try restarting your device to clear any temporary issues. After restarting, open the app a... ⇲

Bugs issue

Incorrect game details and statistics

Fix: To address incorrect game details, ensure that you are viewing the most recent data by refreshing the page. Pull down on the screen to refre... ⇲

Inability to compare champion stats

Fix: To compare champion stats, ensure you are selecting the correct champions to compare. Look for a 'Compare' button or option within the champ... ⇲

Only one champion visible on counters page

Fix: To view more champions on the counters page, check if there is a filter applied that limits the view. Reset any filters to see all available... ⇲

Network issue

Communication with server failed error

Fix: To resolve server communication errors, check your internet connection. Switch between Wi-Fi and mobile data to see if the issue persists. R... ⇲

Freezing issue

OP.GG freezes on game details page

Fix: If the app freezes, try force-closing the app by swiping up from the bottom of the screen and swiping OP.GG off the screen. Then reopen the... ⇲

Compatibility issue

Missing features compared to website

Fix: If certain features are missing in the app, check for any updates that may add these features. Go to the App Store and see if OP.GG has a ne... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

66.0%

Bad experience

29.1%

Neutral

4.9%

~ from our NLP analysis of 770 combined software ratings.

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Private Data OP.GG collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Browsing History
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Search History
- Browsing History
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics