fix problems on Warframe Companion [iphone]

—— Run into issues on Warframe Companion? Get help pending when official support gets back to you!

Warframe Companion

Info:

company: Digital Extremes

: https://digitalextremes.zendesk.com/hc/en-us/articles/360006829311-Mobile-app-troubleshooting

: www.warframe.com

Chat with our AI-based Warframe Companion Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

No access to clan dojo

Fix: Since the app does not provide access to the clan dojo, you can use the main game to visit and manage your dojo. Make a habit of checking in... »»

17% of users had this problem

Inability to kick from chat as a moderator

Fix: If you are a moderator, use the in-game chat features to manage chat participants. Familiarize yourself with the commands available for mode... »»

17% of users had this problem

Screen issue

Screen scaling issues

Fix: Adjust your iPhone's display settings by going to Settings > Display & Brightness and changing the text size or display settings to see if i... »»

No landscape mode for iPad

Fix: If you prefer landscape mode, consider using your iPad in portrait mode for the app until a landscape mode is implemented. This may not be i... »»

Requires frequent re-login

Fix: Check your device's settings to ensure that the app is allowed to stay logged in. Go to Settings > [Your Name] > iCloud and make sure that t... »»

Account issue

No market access for purchasing items

Fix: To purchase items, use the in-game market directly. This will allow you to browse and buy items without the limitations of the app. OR Ke... »»

No access to Hellminth warframe sacrifice tracking

Fix: To track Hellminth warframe sacrifices, log into the main game where you can access this feature directly. Keep a record of your sacrifices... »»

Inability to trade with Baro Ki'Teer

Fix: To trade with Baro Ki'Teer, you must log into the main game during his visit. Make sure to check his schedule and plan your gaming sessions... »»

Search issue

No wiki access for resource information

Fix: Use a web browser on your device to access the Warframe wiki for resource information while using the app. Bookmark the wiki for quick acces... »»

UI issue

Cannot view or modify equipped gear

Fix: To view or modify your equipped gear, log into the main game where you can access your loadout and make changes as needed. OR Take screen... »»

Elemental damage stats not displayed

Fix: To view elemental damage stats, check your weapon stats in the main game. You can also take screenshots of your weapon stats for reference w... »»

Arcanes not visible in the app

Fix: To view your Arcanes, log into the main game where you can access your inventory and check your equipped Arcanes. Make a note of them for re... »»

App does not show blueprints for prime warframe parts

Fix: To view blueprints for prime warframe parts, log into the main game where you can access your inventory and blueprints directly. OR Keep... »»

Customization issue

Inability to customize Warframe appearance

Fix: While the app does not allow for customization, you can use the main game on your PC or console to change your Warframe's appearance. Make s... »»

Gameplay issue

No auction house feature

Fix: To trade items, use the in-game trading system instead of relying on the app. You can set up trades with other players directly in the game,... »»

Limited interaction with orbiter features

Fix: Use the main game to access all orbiter features. Familiarize yourself with the controls and options available in the orbiter to maximize yo... »»

Limited functionality for clan management

Fix: To manage your clan effectively, consider using the official Warframe website for clan management tasks. You can access clan member lists, m... »»

Crashes issue

App crashes or fails to load

Fix: Ensure that your app is updated to the latest version by checking the App Store. If it is up to date, try restarting your device to clear an... »»

Settings issue

App does not reset after inactivity

Fix: Manually close the app when you are done using it to ensure it resets properly. Double-tap the home button and swipe up on the app to close... »»

Loading issue

Infinite loading screen issues

Fix: If you encounter an infinite loading screen, try restarting the app. If that doesn't work, restart your device to clear any potential glitch... »»