fix problems on Naver Papago [iphone]

—— Run into issues on Naver Papago? Get help pending when official support gets back to you!

Naver Papago - AI Translator

Info:

company: NAVER Corp.

: https://m.help.naver.com/support/service/main.nhn?serviceNo=16448&lang=en

Chat with our AI-based Naver Papago Support

🛠️ Common Naver Papago Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Image Translation resets to Detect Language

Fix: To prevent the image translation feature from resetting to 'Detect Language', ensure that you manually select the source language before usi... ⇲

Inaccurate translations for certain words

Fix: For more accurate translations, try using synonyms or different phrases that convey the same meaning. Sometimes, the app may not recognize s... ⇲

Audio issue

Audio translator doesn't wait for completion

Fix: To ensure the audio translator captures your entire input, try speaking more slowly and clearly. This can help the app process your speech m... ⇲

Bugs issue

Inconsistent translation quality

Fix: To improve translation quality, always ensure you are using the latest version of the app. Go to the App Store, search for Papago, and check... ⇲

Mixing formal and informal translations

Fix: To avoid mixing formal and informal translations, specify the context of your translation when using the app. For example, you can mention i... ⇲

Translation gibberish for some languages

Fix: If you encounter gibberish translations, try switching to a different source language if possible. Sometimes, the app may struggle with cert... ⇲

Camera issue

Camera translation feature not functioning

Fix: If the camera translation feature is not working, first check if the app has permission to access your camera. Go to your iPhone's Settings,... ⇲

Syncing issue

Loss of saved data after signing out

Fix: To avoid losing saved data, consider backing up your data before signing out. Check if the app has a backup feature in the settings, or take... ⇲

Crashes issue

Naver Papago crashes on launch

Fix: If the app crashes upon launch, try force-closing the app and reopening it. To do this, swipe up from the bottom of the screen (or double-cl... ⇲

Features issue

Limited dictionary definitions

Fix: For more comprehensive definitions, consider using a dedicated dictionary app alongside Papago. This can provide you with more detailed expl... ⇲

No real-time translation feature

Fix: As a workaround for the lack of real-time translation, you can use the audio translation feature to quickly translate spoken phrases. Speak... ⇲

UI issue

Widgets show blank

Fix: If the widgets are showing blank, try removing the widget and then re-adding it. To do this, long-press on the widget, select 'Remove Widget... ⇲

Uploads issue

Inability to import photos from library

Fix: To import photos from your library, ensure that the app has permission to access your photos. Go to your iPhone's Settings, find Papago, and... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.9%

Bad experience

4.2%

Neutral

2.9%

~ from our NLP analysis of 2,864 combined software ratings.

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Private Data Naver Papago collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Other Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Diagnostics