fix problems on Jabra Enhance Pro [iphone]

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—— Run into issues on Jabra Enhance Pro? Get help pending when official support gets back to you!

Jabra Enhance Pro
Info:
company: GN Hearing
: https://www.jabra.com/supportpages
: www.jabra.com
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Updates issue

Custom settings erased after updates

Fix: 1. Before updating the app, take screenshots of your custom settings for reference. 2. After the update, manually re-enter your settings usi... ⇲

Jabra Enhance Pro has connectivity issues after iOS updates

Fix: 1. After an iOS update, restart your iPhone to refresh all connections. 2. Re-pair your hearing aids by forgetting them in Bluetooth setting... ⇲

Jabra Enhance Pro fails to recognize hearing aids after updates

Fix: 1. Restart both your iPhone and hearing aids to refresh the connection. 2. Ensure that the hearing aids are charged and within range of the... ⇲
 
Network issue

Bluetooth disconnects frequently

Fix: 1. Ensure that your hearing aids are fully charged, as low battery can cause disconnections. 2. Move closer to your iPhone to ensure a stron... ⇲

Jabra Enhance Pro does not provide a reconnect option

Fix: 1. Manually reconnect by going to Bluetooth settings on your iPhone and selecting the hearing aids. 2. Restart the app to see if it automati... ⇲
 
Audio issue

Jabra Enhance Pro requires hearing aids to be restarted

Fix: 1. If the app prompts you to restart the hearing aids, do so by turning them off and back on. 2. Check for firmware updates for your hearing... ⇲

EQ adjustments are ineffective

Fix: 1. Ensure that the EQ settings are properly saved after adjustments. Check if there is a 'Save' button or similar option in the app. 2. Expe... ⇲
 
Customization issue

Jabra Enhance Pro does not allow granular control

Fix: 1. Explore all settings within the app to ensure you are not missing any advanced options. 2. Check for any updates to the app that may intr... ⇲
 
Settings issue

Jabra Enhance Pro loses saved settings

Fix: 1. Ensure that you are saving settings properly before exiting the app. Look for a 'Save' option. 2. Check if the app has a backup feature t... ⇲

Jabra Enhance Pro does not support water resistance settings

Fix: 1. Check the specifications of your hearing aids to confirm if they are water-resistant. If they are, ensure you are using them within the r... ⇲

Jabra Enhance Pro lacks auto safety feature for sudden high sounds

Fix: 1. Regularly monitor your environment and adjust the volume manually if you anticipate sudden loud sounds. 2. Use the app to set a maximum v... ⇲
 
Support issue

Customer support is difficult to reach

Fix: 1. Check the app for a help or FAQ section that may provide answers to common issues. 2. Look for community forums or user groups online whe... ⇲
 
Compatibility issue

Jabra Enhance Pro does not work on Apple Watch

Fix: 1. Check if the app has been updated to support Apple Watch. If not, consider using your iPhone for all app functions. 2. Look for alternati... ⇲
 
Syncing issue

Jabra Enhance Pro does not switch between devices seamlessly

Fix: 1. Manually disconnect from one device before connecting to another. Go to Bluetooth settings on your iPhone and disconnect from the current... ⇲
 
UI issue

Jabra Enhance Pro is not user-friendly

Fix: 1. Familiarize yourself with the app by exploring all menus and options. Take notes on where specific features are located. 2. Look for onli... ⇲
 
Slow issue

Jabra Enhance Pro has slow performance

Fix: 1. Clear the app's cache if the option is available in the app settings. 2. Close other apps running in the background to free up system res... ⇲
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 what users are saying
Good experience
94.6%

Neutral
4.4%

Bad experience
0.9%

~ from our NLP analysis of 25,079 combined software ratings.

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 Private Data Jabra Enhance Pro collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics