fix problems on Podcast App [iphone]

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—— Run into issues on Podcast App? Get help pending when official support gets back to you!

Podcast App
Info:
company: Evolve Global, Inc.
: https://podcast.app/contact/
: podcast.app
Chat with our AI-based Podcast App Support
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Network issue

High data usage despite WiFi settings

Fix: Ensure that the app is set to download episodes only on WiFi. Go to settings, find the data usage section, and toggle the option to restrict... ⇲
 
UI issue

New interface is inconvenient for accessing subscriptions

Fix: Familiarize yourself with the new layout by exploring the tabs and menus. Look for a 'Subscriptions' or 'Library' tab that may have been rel... ⇲
 
Downloads issue

Cannot add episodes to 'listen later' without downloading

Fix: Check if there is a 'Save for Later' or 'Queue' option available in the episode menu. This may allow you to mark episodes without downloadin... ⇲

Episodes fail to download consistently

Fix: Check your internet connection to ensure it is stable. If on WiFi, try switching to cellular data or vice versa to see if downloads improve.... ⇲
 
Freezing issue

Podcast App freezes or crashes during playback

Fix: Try closing the app completely and restarting it. Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe the ap... ⇲
 
Customization issue

No settings or customization options available

Fix: Explore all sections of the app, as some settings may be hidden under different menus. Look for a gear icon or a profile section for setting... ⇲

No option to rate and review podcasts

Fix: If the app does not allow ratings, consider using a different podcast platform that supports user reviews and ratings. OR Engage with the... ⇲
 
Storage issue

Podcast App consumes excessive storage space

Fix: Go to the app settings and check for an option to delete old episodes or clear cache. This can help free up space. OR Manually delete dow... ⇲
 
Payments issue

Difficulties in restoring paid subscriptions

Fix: Log out of the app and log back in to refresh your account status. This may help in restoring your subscription. OR Check the app store p... ⇲
 
Search issue

Limited ability to discover lesser-known podcasts

Fix: Use external podcast directories or websites to find recommendations for lesser-known podcasts and manually search for them in the app. OR... ⇲
 
Playback issue

Inconsistent offline playback functionality

Fix: Ensure that episodes are fully downloaded before going offline. Check the download status in the app to confirm. OR If offline playback i... ⇲

Playback stops unexpectedly

Fix: Check for any background app refresh settings that may be interfering with playback. Disable background app refresh for the Podcast App in y... ⇲
 
Ads issue

Ads appear frequently upon app launch

Fix: Look for an option in the settings to limit ads or switch to a premium version of the app if available. OR As a workaround, consider usin... ⇲
 
Support issue

No FAQ or help center available

Fix: Search online for user forums or community discussions related to the Podcast App, as these can provide helpful tips and solutions. OR Lo... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.5%

Neutral
2.5%

Bad experience
2.0%

~ from our NLP analysis of 282,503 combined software ratings.

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 Private Data Podcast App collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Unlock Podcast App Premium: $36.99 The #1 podcast listening experience
  2. The Podcast App Pro: $36.99 Remove all visual ads from the app
  3. Unlock The Podcast App Premium: $36.99 Exclusive curated playlists, no ads & more
  4. The Podcast App PLUS Plan: $39.99 The Podcast App All Features
  5. The Podcast App Wellbeing: $49.99 The Podcast App Premium + Wellbeing Features
  6. Unlock Podcast App Premium: $36.99 The #1 podcast listening experience
  7. Mastering Communication Course: $24.99 Learn how to apply Nonviolent Communication
  8. Podcast App for Students: $36.99 Curated Podcasts for Students
  9. Podcast App Lifetime Premium: $199.99 One-time payment. Premium benefits forever.
  10. Product Development Course: $49.99 Learn Jobs to be Done with this audio course