fix problems on Osia Smart [iphone]

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—— Run into issues on Osia Smart? Get help pending when official support gets back to you!

Osia Smart
Info:
company: Cochlear Ltd
: https://www.osiasmartapp.com
: www.osiasmartapp.com
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Battery issue

No battery percentage indicator

Fix: Check your iPhone's battery settings to see if the app is allowed to display battery information. Go to Settings > Battery and ensure that t... ⇲

Battery indicator is inaccurate

Fix: Calibrate your device's battery by fully charging it to 100%, then using it until it completely drains, and charging it back to 100% without... ⇲
 
UI issue

Dashboard does not allow adjustments

Fix: Look for any settings or preferences within the app that might enable dashboard customization. Sometimes these options are hidden in submenu... ⇲

Symbols are not easily understandable

Fix: Create a visual guide by taking screenshots of the symbols and researching their meanings online. This can help you understand their functio... ⇲

No labels for settings

Fix: Take screenshots of the settings page and create a reference guide by researching what each setting does online. OR Explore the app thoro... ⇲
 
Network issue

Drops connection regularly

Fix: Ensure that your Bluetooth is updated and functioning properly. Go to Settings > Bluetooth, forget the device, and then reconnect it to see... ⇲

Bluetooth functionality is poor

Fix: Reset your iPhone's network settings by going to Settings > General > Reset > Reset Network Settings. This can resolve many Bluetooth connec... ⇲

Cannot initiate connections to other devices

Fix: Ensure that Bluetooth is enabled on both devices and that they are within range of each other. Restart both devices if necessary. OR Chec... ⇲
 
Permissions issue

Many features are locked

Fix: Explore the app to see if there are any options to unlock features through in-app purchases or subscriptions. Sometimes, features are availa... ⇲
 
Glitches issue

Streaming is glitchy

Fix: Ensure that your internet connection is stable. Test your Wi-Fi or cellular data speed and consider switching to a different network if nece... ⇲
 
Audio issue

Background noise is overwhelming

Fix: Adjust the equalizer settings to reduce background noise. If the app allows, try lowering the bass or treble settings to see if it helps.... ⇲
 
Compatibility issue

Osia Smart recognizes devices but only works with one

Fix: Check the app's settings to see if there is a limit on the number of devices that can be connected simultaneously. If so, try disconnecting... ⇲

Incompatible with listed devices

Fix: Double-check the compatibility list on the app's website or in the app store to ensure your device meets all requirements. OR Look for al... ⇲
 
Loading issue

Account creation fails to load

Fix: Try clearing the app's cache or data by going to Settings > General > iPhone Storage, selecting the app, and choosing to offload or delete i... ⇲
 
Support issue

No instructions available

Fix: Search online for user guides or community forums where other users may have shared tips and instructions for using the app. OR Look for... ⇲

Poorly defined help pages

Fix: Search for external resources such as forums or user communities where you can ask questions and get help from other users. OR Consider c... ⇲
 
Bugs issue

Osia Smart cycles through modes randomly

Fix: Check the app settings for any options related to mode cycling and disable them if possible. This may help stabilize the mode selection. O... ⇲
 
Privacy issue

Inaccurate device location tracking

Fix: Ensure that location services are enabled for the app by going to Settings > Privacy > Location Services and selecting the app to allow loca... ⇲
 
Slow issue

Slow performance on devices

Fix: Close any unnecessary background applications to free up system resources, which can improve the app's performance. OR Consider uninstall... ⇲
 
Settings issue

Default streaming option cannot be changed

Fix: Look for settings within the app that allow you to select a preferred streaming option. Sometimes these settings are hidden in advanced opti... ⇲
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 what users are saying
Bad experience
68.0%

Good experience
24.0%

Neutral
8.0%

~ from our NLP analysis of 25 combined software ratings.

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 Private Data Osia Smart collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics
    • Other Data