Fix ConnectEBT errors on iphone

I have a problem with ConnectEBT
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Crashes
App crashes or freezes

🛠️ Force close the app by swiping up from the bottom of the screen and swiping the app off the screen.... show fix »
App crashes or freezes

🛠️ Force close the app by swiping up from the bottom of the screen and swiping the app off the screen.... show fix »
 
Security
Error messages related to encrypted data

🛠️ Restart your iPhone to clear temporary files that may be causing the error. Hold the power button an... show fix »
Lock feature does not work as intended

🛠️ Check if the lock feature is enabled in the app settings and toggle it off and back on to reset it.... show fix »
Error messages related to encrypted data

🛠️ Restart your iPhone to clear temporary glitches that may be causing the error. OR Check for app u... show fix »
Lock feature does not work as intended

🛠️ Ensure that you have set up the lock feature correctly in the app settings. Double-check the setting... show fix »
 
Account
Inability to create or access accounts

🛠️ Ensure that you are entering all required information correctly, including any verification codes se... show fix »
App does not show deposit transactions

🛠️ Refresh the app by pulling down on the transaction history page to reload the data. OR Log out of... show fix »
Frequent password reset prompts

🛠️ Ensure that you are using the correct email address associated with your account. Double-check for t... show fix »
Inability to create or access accounts

🛠️ Ensure that you are entering all required information correctly and that your internet connection is... show fix »
App does not show deposit transactions

🛠️ Refresh the app by pulling down on the home screen to see if the transactions appear after a refresh... show fix »
 
Support
Lack of customer support options

🛠️ Look for FAQs or help sections within the app or on the official website that may address your issue... show fix »
Lack of customer support options

🛠️ Look for FAQs or help sections within the app that may provide answers to common issues. OR Join... show fix »
 
Notifications
No notifications for deposits

🛠️ Check your notification settings by going to Settings > Notifications > ConnectEBT and ensure that n... show fix »
No notifications for deposits

🛠️ Check your app notification settings by going to Settings > Notifications > ConnectEBT and ensure no... show fix »
 
Login
Biometric login feature not functioning

🛠️ Re-enable biometric login by going to Settings > ConnectEBT > Enable Face ID/Touch ID and toggle it... show fix »
Biometric login feature not functioning

🛠️ Re-enable biometric login by going to Settings > ConnectEBT > Enable Face ID/Touch ID and follow the... show fix »
 
Installation
App requires constant reinstallation

🛠️ Free up storage space on your device by deleting unused apps or files, which may help the app functi... show fix »
App requires constant reinstallation

🛠️ Check for available updates for the app in the App Store and install them to improve stability. OR... show fix »
 
Compatibility
Limited functionality compared to website

🛠️ Use the website for tasks that the app does not support, such as detailed account management or spec... show fix »
Limited functionality compared to website

🛠️ Use the website for tasks that the app does not support, such as detailed account management or tran... show fix »
 
Bugs
Inconsistent performance and reliability

🛠️ Close other apps running in the background to free up resources for ConnectEBT, which may improve pe... show fix »
Inconsistent performance and reliability

🛠️ Close other apps running in the background to free up resources and improve performance. OR Regul... show fix »
 
Settings
No option for 4-digit passcode

🛠️ Use the standard password option instead, ensuring it is secure and memorable for you. OR Conside... show fix »
No option for 4-digit passcode

🛠️ Use a longer, more secure password instead, as this may provide better security than a 4-digit code.... show fix »
 
Payments
App does not recognize card at some terminals

🛠️ Check if the card is activated and has sufficient balance before attempting to use it at a terminal.... show fix »
App does not recognize some grocery terminals

🛠️ Ensure that your app is updated to the latest version, as updates may improve terminal compatibility... show fix »
 
Network
Cannot log in due to server errors

🛠️ Check your internet connection to ensure it is stable. Try switching between Wi-Fi and mobile data t... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
Conduent Inc.
Email:
  https://www.connectebt.com/
Website:
🌐 www.connectebt.com
Terms/Privacy:
⚔️ https://www.connectebt.com/privacy.html
 Switch to these Alternatives:
LifeInCheck EBT
Propel EBT (Providers)
ebtEDGE
EBT Benefits SNAP 2023
Bnft
Direct Express® Mobile
DTA Connect
Direct Express®
ConnectNetwork by GTL
Serve
 Private Data ConnectEBT collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
71.9%

Negative experience
22.5%

Neutral
5.6%

~ from our NLP analysis of 4,544 combined software ratings.