fix problems on Bnft [iphone]

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—— Run into issues on Bnft? Get help pending when official support gets back to you!

Bnft
Info:
company: Solutran, Inc.
: http://www.mybnft.com
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Account issue

Password reset issues

Fix: Make sure you are checking the correct email account for the password reset link. Sometimes, it may go to your spam or junk folder. OR If... ⇲

Cannot change phone number

Fix: Try logging into your account on a different device or through a web browser to see if you can change your phone number from there. OR Ch... ⇲

Inability to access account after updates

Fix: Check if your login credentials are still valid. Sometimes updates can reset settings or require re-authentication. OR Try uninstalling a... ⇲
 
Bugs issue

Scanner functionality not working

Fix: Ensure that the app has permission to access your camera. Go to Settings > Privacy > Camera and make sure Bnft is enabled. OR Restart the... ⇲

Inaccurate product availability

Fix: Refresh the app by pulling down on the screen to reload the data. This can help update the product availability information. OR Check for... ⇲

Unknown error messages

Fix: Try logging out and then logging back in to see if the error persists. This can sometimes reset any temporary issues. OR Clear the app's... ⇲

Locator feature inaccurate

Fix: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure Bnft is set to 'While Usin... ⇲
 
Slow issue

Slow performance

Fix: Close any background apps that may be using up resources. Double-tap the home button and swipe up on apps to close them. OR Restart your... ⇲
 
Freezing issue

Bnft freezes

Fix: Force close the app by swiping up from the bottom of the screen and swiping the Bnft app off the screen. Then reopen the app. OR Check fo... ⇲
 
Security issue

Two-step verification required too often

Fix: Ensure that your device is set to remember your login details. When logging in, check the option to stay logged in if available. OR Revie... ⇲
 
Support issue

No customer service support

Fix: Look for a help or FAQ section within the app that may provide answers to common issues. OR Check the app's website for any support resou... ⇲
 
Login issue

Text input issues during login

Fix: Check your keyboard settings. Go to Settings > General > Keyboard and ensure that everything is set up correctly. OR Try using a differen... ⇲
 
Customization issue

Limited product brand options

Fix: Check for any filters that may be limiting your search results. Make sure to reset any filters to see all available options. OR Look for... ⇲
 
Features issue

No calculator for tracking benefits

Fix: Use a third-party calculator app to track your benefits manually until a feature is added to the app. OR Keep an eye on app updates, as t... ⇲
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 what users are saying
Good experience
94.9%

Bad experience
3.2%

Neutral
1.9%

~ from our NLP analysis of 35,218 combined software ratings.

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 Private Data Bnft collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Diagnostics