fix problems on FAB [iphone]

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—— Run into issues on FAB ? Get help pending when official support gets back to you!

FAB Mobile Banking
Info:
company: First Abu Dhabi Bank
: https://www.bankfab.com/en-ae/contact-us
: www.bankfab.com
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Compatibility issue

NFC ID scan not working

Fix: 1. Check NFC Settings: Ensure that NFC is enabled on your device. Go to Settings > NFC and make sure it is turned on. 2. Clean the NFC Area:... ⇲
 
Support issue

Long hold times on customer support calls

Fix: 1. Use In-App Support: Check if the FAB Mobile Banking app has a chat or messaging feature for support. This can often be faster than callin... ⇲

Support contact form not functional

Fix: 1. Clear App Cache: Offload the app to clear any corrupted data that may be affecting the contact form functionality. 2. Use Alternative Con... ⇲
 
Security issue

OTP request every login

Fix: 1. Check Security Settings: Go to the app settings and see if there is an option to remember your device for future logins. This may reduce... ⇲

Swipe card security feature not working

Fix: 1. Check App Permissions: Go to Settings > Privacy > NFC and ensure that the FAB Mobile Banking app has the necessary permissions enabled. 2... ⇲
 
Crashes issue

FAB shuts off abruptly

Fix: 1. Update the App: Check for updates in the App Store and install any available updates to fix bugs causing the app to shut down. 2. Free Up... ⇲
 
Login issue

Login screen not accessible

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that resol... ⇲
 
Slow issue

Card unblocking process slow

Fix: 1. Use the App: If available, try unblocking your card directly through the app instead of calling customer support, as this may be faster.... ⇲

Slow and clunky app performance

Fix: 1. Free Up Storage: Go to Settings > General > iPhone Storage and delete unnecessary apps or files to improve overall device performance. 2.... ⇲
 
Account issue

Account suspension without notice

Fix: 1. Review Account Activity: Log into your account and check for any notifications or messages regarding the suspension. Sometimes, there may... ⇲

Account blocking issues

Fix: 1. Review Account Activity: Log into your account to check for any alerts or notifications regarding the blocking. This may provide insight... ⇲
 
Updates issue

FAB down for maintenance often

Fix: 1. Check Maintenance Schedule: Look for any announcements in the app or on the website regarding scheduled maintenance times to plan your us... ⇲
 
Customization issue

Beneficiary sorting not available

Fix: 1. Use Manual Sorting: If the app does not support sorting, consider manually organizing your beneficiaries by renaming them with prefixes (... ⇲
 
Payments issue

High international transaction fees

Fix: 1. Review Fee Structure: Check the app or the bank’s website for information on international transaction fees and see if there are any opti... ⇲
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 what users are saying
Good experience
89.4%

Bad experience
8.5%

Neutral
2.1%

~ from our NLP analysis of 6,986 combined software ratings.

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 Private Data FAB collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics