A. 1. Verify Account Status: Check your email for any notifications from Securus regarding your account status. Follow any instructions provided.
2. Clear App Cache: Go to Settings > General > iPhone Storage > Securus and select 'Offload App' to clear any cached data that might be causing issues.
B. 3. Reset Password: If you suspect your account may be blocked due to incorrect login attempts, reset your password using the 'Forgot Password' feature.