fix problems on BorrowBox Library [iphone]

—— Run into issues on BorrowBox Library? Get help pending when official support gets back to you!

BorrowBox Library

Info:

company: Bolinda digital

: http://www.borrowbox.com/support

Chat with our AI-based BorrowBox Library Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App doesn't open to last read page

Fix: To ensure the app opens to the last read page, check if the app has a 'Remember Last Page' feature in the settings. If it does, make sure it... »»

17% of users had this problem

Default font size resets for each book

Fix: Check the app settings for a global font size option. If available, set your preferred font size there. This may help maintain consistency a... »»

17% of users had this problem

UI issue

App is not user-friendly

Fix: Familiarize yourself with the app's layout by exploring all menus and options. Spend some time navigating through the app to understand its... »»

Compatibility issue

Limited library selection

Fix: Check if your local library has partnered with BorrowBox. If not, consider suggesting to your library to join the platform, as this could ex... »»

Incompatible with many library systems

Fix: Research which library systems are compatible with BorrowBox. If your library is not listed, consider using a different library that is comp... »»

Only supports UK libraries

Fix: If you are located outside the UK, check if there are any UK libraries that allow international access. You may be able to register with the... »»

Updates issue

Bookmark feature fails after update

Fix: After an update, try resetting the app by logging out and then logging back in. This can sometimes resolve issues with features not function... »»

Audio issue

AudioBooks stop playing unexpectedly

Fix: Check your device's battery saver settings. Sometimes, battery saver modes can interfere with app performance. Disable battery saver while u... »»

Volume drops to zero when connected to Bluetooth

Fix: Check the Bluetooth settings on your iPhone. Go to Settings > Bluetooth, and ensure that the device is properly connected. Sometimes disconn... »»

Syncing issue

Fails to reliably record last page read

Fix: Ensure that you are closing the app properly after reading. Instead of just switching apps, fully close BorrowBox to help it save your last... »»

Crashes issue

App closes or shows pop-ups when tapping the page

Fix: Try clearing the app's cache by going to Settings > General > iPhone Storage, selecting BorrowBox, and then choosing 'Offload App'. This can... »»

Support issue

No support for US libraries

Fix: Research if any US libraries have plans to partner with BorrowBox in the future. You can also check if they have alternative digital lending... »»

Network issue

Libraries do not show up in the app

Fix: Ensure that you have entered your library card information correctly. Go to the settings or account section of the app and verify your libra... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.9%

Bad experience

4.9%

Neutral

3.2%

~ from our NLP analysis of 593 combined software ratings.

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Private Data BorrowBox Library collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics