fix problems on Medscape [iphone]

—— Run into issues on Medscape? Get help pending when official support gets back to you!

Medscape

Info:

company: WebMD

: https://help.medscape.com/hc/en-us

: www.medscape.com

Chat with our AI-based Medscape Support

🛠️ Common Medscape Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Medscape freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Medscape app... ⇲

slow loading times

Fix: 1. Check your internet connection; switch to a different Wi-Fi network or use cellular data to see if loading times improve. 2. Clear the ap... ⇲

Crashes issue

frequent crashes

Fix: 1. Ensure that your iPhone's iOS is up to date by going to Settings > General > Software Update. 2. Delete and reinstall the Medscape app to... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download specific articles or resources for offline access when connected to Wi-Fi. Look for a download option within the app for the con... ⇲

Support issue

poor customer support

Fix: 1. Utilize the app's FAQ or help section for common issues and troubleshooting tips. 2. Check online forums or communities for user-shared s... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > Medscape and ensure that notifications are enabled and set to your preference. 2. Check the app settings... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring all sections and features. 2. Use the search function to quickly find specific cont... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings to see if there are any hidden customization options that you may have missed. 2. Use bookmarks or favorites to... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background app refresh by going to Settings > General > Background App Refresh and turning it off for Medscape. 2. Reduce screen br... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the App Store for the latest version of Medscape and ensure your device meets the minimum requirements. 2. If your device is older,... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

63.1%

Bad experience

26.2%

Neutral

10.7%

~ from our NLP analysis of 1,271 combined software ratings.

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Private Data Medscape collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Search History
- Browsing History
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Search History
- Browsing History
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics