fix problems on TennisONE [iphone]

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—— Run into issues on TennisONE? Get help pending when official support gets back to you!

TennisONE - Tennis Live Scores
Info:
company: Bleachr LLC
: http://bleachr.co/support
Chat with our AI-based TennisONE Support
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Bugs issue

Player selection unselects randomly

Fix: 1. Ensure that you are using the latest version of the app. Updates often fix bugs related to user interface issues. 2. Try clearing the app... ⇲

Brackets show errors

Fix: 1. Refresh the app or the specific bracket page to see if the errors resolve themselves. 2. Check for any updates to the app that may addres... ⇲
 
Ads issue

Ads before accessing scores

Fix: 1. Check if the app offers a premium version or in-app purchases that allow you to remove ads. If so, consider upgrading for an ad-free expe... ⇲
 
UI issue

Landscape mode not supported

Fix: 1. Check the app settings to see if there is an option to enable landscape mode. Some apps have this feature hidden in settings. 2. Rotate y... ⇲

Busy and unintuitive UI

Fix: 1. Familiarize yourself with the app's layout by exploring all menus and options. This can help you navigate more efficiently. 2. Look for a... ⇲
 
Loading issue

Men's bracket fails to load

Fix: 1. Ensure you have a stable internet connection. A weak connection can prevent data from loading properly. 2. Refresh the app or the specifi... ⇲
 
Compatibility issue

Older iOS versions not supported

Fix: 1. Check if your device can be updated to a newer iOS version. If it can, consider updating your device to access the latest app features. 2... ⇲
 
Notifications issue

Notifications for incorrect match results

Fix: 1. Check the app's notification settings to ensure they are configured correctly. You may need to adjust settings to receive accurate notifi... ⇲
 
Support issue

No option to report misinformation

Fix: 1. Look for a feedback or support section within the app where you can submit issues or concerns. 2. If there is no direct option, consider... ⇲
 
Settings issue

No location information for events

Fix: 1. Check the app settings to see if there is an option to enable location services. This may help the app provide relevant event information... ⇲
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 what users are saying
Good experience
97.1%

Neutral
2.2%

Bad experience
0.7%

~ from our NLP analysis of 6,950 combined software ratings.

 Switch to these Alternatives:
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 Private Data TennisONE collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. TennisONE+: $0.99 Access all of TennisONE without ads
  2. 50 Coins: $0.99 50 T1 Coins for livestreams
  3. 100 Coins: $1.99 100 T1 Coins for livestreams
  4. 500 Coins: $9.99 500 T1 Coins for livestreams
  5. 250 Coins: $4.99 250 T1 Coins for livestreams
  6. 200 Coins: $3.99 200 T1 Coins for livestreams
  7. 150 Coins: $2.99 150 T1 Coins for livestreams
  8. TBD Conference Ticket: $39.99 Get access to the entire TBD Conference
  9. 1000 Coins: $19.99 1000 T1 Coins for livestreams
  10. WTC Headliner Pass B: $59.99 Access WTC Headliner Pass B videos to 5/1/21