fix problems on Daily Mail [iphone]

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—— Run into issues on Daily Mail? Get help pending when official support gets back to you!

Daily Mail: Breaking News
Info:
company: dmg media ltd
: http://www.dailymail.co.uk/iphonesupport
: www.dailymail.co.uk
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UI issue

Videos cannot be closed easily

Fix: 1. Tap the video once to see if a close button appears. If it does not, try tapping outside the video area to see if it closes. 2. If the vi... ⇲

Difficulties in navigating the app

Fix: 1. Familiarize yourself with the app layout by exploring all sections and features. 2. Use the search function to quickly find articles or t... ⇲
 
Bugs issue

Involuntary refreshes lose reading position

Fix: 1. To prevent involuntary refreshes, try to avoid scrolling too quickly or tapping on links that may trigger a refresh. 2. If the app has a... ⇲

Poor grammar and typos in articles

Fix: 1. If you notice poor grammar or typos, consider using a note-taking app to jot down specific examples. This can help you keep track of issu... ⇲

Technical issues with liking comments

Fix: 1. Restart the app to see if the issue resolves itself. 2. Check for any app updates in the App Store that may address this issue. OR 1.... ⇲

Commenting errors and restrictions

Fix: 1. Ensure you are logged into your account properly and that your account is in good standing. 2. Try refreshing the app or logging out and... ⇲
 
Privacy issue

Comments section often moderated

Fix: 1. If you want to engage in discussions, try to post comments that adhere to community guidelines to avoid moderation. 2. Consider using oth... ⇲
 
Ads issue

Ads interfere with article reading

Fix: 1. Use the 'Reader Mode' if available, which can strip away ads and provide a cleaner reading experience. 2. Adjust your device settings to... ⇲

Excessive ads before videos

Fix: 1. If the ads are excessive, consider using an ad-blocking app to reduce the number of ads you encounter. 2. Look for any premium subscripti... ⇲
 
Content issue

Content lacks substance

Fix: 1. Diversify your news sources by subscribing to other news apps or websites that provide in-depth analysis and reporting. 2. Use social med... ⇲

Repetitive information in articles

Fix: 1. If you notice repetitive information, try to seek out articles from different sources to get a broader perspective on the news. 2. Use th... ⇲

Inconsistent article quality

Fix: 1. Curate your reading list by following specific sections or authors within the app that consistently provide quality content. 2. Use exter... ⇲

Overly sensationalized headlines

Fix: 1. Approach headlines critically and read the articles to get the full context. 2. Follow reputable news sources that prioritize factual rep... ⇲

Limited fact-checking in articles

Fix: 1. Cross-reference articles with reputable fact-checking websites to verify information. 2. Seek out articles from established news organiza... ⇲

Heavy reliance on sources without verification

Fix: 1. Approach articles with a critical eye and seek out additional sources to verify claims made in the articles. 2. Use social media to follo... ⇲

Poorly written captions for images

Fix: 1. If you notice poorly written captions, consider providing feedback to the app through any available feedback options. 2. Focus on the ima... ⇲
 
Audio issue

Annoying auto-play videos

Fix: 1. Check the app settings for an option to disable auto-play videos. This is often found under video or playback settings. 2. If no option e... ⇲
 
Crashes issue

Frequent app crashes

Fix: 1. Ensure your iPhone has enough storage space by going to Settings > General > iPhone Storage and deleting unnecessary apps or files. 2. Re... ⇲
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 what users are saying
Good experience
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Bad experience
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Neutral
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~ from our NLP analysis of 17,737 combined software ratings.

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  2. Data Linked to You: The following data may be collected and linked to your identity:
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  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History

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