—— Run into issues on Fiji Airways? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check for app updates in the App Store. Open the App Store, tap on your profile icon at the top right, and scroll down to see if Fiji Airway... ⇲
Fix: Ensure you are logged into your account. If you are not, log in using your email and password. Once logged in, navigate to the 'My Trips' or... ⇲
Fix: Check your email for the booking confirmation, which typically includes a receipt. Search your inbox for 'Fiji Airways' to locate the email... ⇲
Fix: If you have made a booking, the reference number should be in your confirmation email. Search for 'Fiji Airways' in your email to find it.... ⇲
Fix: Check if seat selection is available during the booking process. If you are trying to select seats after booking, this may not be possible t... ⇲
Fix: Check the booking confirmation email, as it often includes details about the aircraft type. Alternatively, you can search for your flight on... ⇲
Fix: Ensure you are using the latest version of the app. If not, update it through the App Store. After updating, try creating a profile again by... ⇲
Fix: Ensure you have a stable internet connection. If the app is not allowing you to book flights, try restarting the app or your device and atte... ⇲
Fix: Log into your account and navigate to the 'My Trips' or 'Manage Booking' section. Ensure you are entering the correct details such as your l... ⇲
Fix: Check if you are logged into your account. If you are, navigate to the 'Profile' or 'Account Settings' section to update your contact inform... ⇲
Fix: Ensure notifications are enabled for the app. Go to your device settings, find the Fiji Airways app, and check if notifications are allowed.... ⇲
Fix: Check the app settings to ensure that notifications are enabled. If they are, try reinstalling the app to reset the notification settings.... ⇲
Fix: Ensure that you have notifications enabled for the app. This may help you receive updates about gate changes. OR Check the Fiji Airways w... ⇲
Fix: If the app does not provide baggage tracking, check your booking confirmation email for baggage claim information or contact the airline dir... ⇲
Fix: Check your internet connection. If you are on Wi-Fi, try switching to mobile data or vice versa. Restart the app after checking your connect... ⇲
Fix: Explore the app's help or FAQ section, which may provide guidance on how to navigate the app more effectively. OR Consider looking for on... ⇲
Fix: Ensure that your payment method is valid and has sufficient funds. Check your payment settings in the app or your device's wallet settings.... ⇲
Fix: Ensure you are using the correct booking reference and last name when attempting to check in. If the app fails, try checking in through the... ⇲
Fix: If the app is not generating a boarding pass, try logging out and back in, or reinstalling the app. Ensure you are checking in correctly fir... ⇲
Fix: Check the app settings for a language option. If available, change the language to English. OR If the app does not support English, consi... ⇲
Fix: Double-check that you are entering the confirmation number correctly, including any letters and numbers. Ensure you are using the correct la... ⇲
Fix: Clear your browser cache and cookies, as this can improve site performance. Go to your browser settings and find the option to clear browsin... ⇲
Fix: Ensure you are using the latest version of the app. If not, update it through the App Store and try again. OR If the app continues to hav... ⇲
Fix: Check if you are using the correct login credentials for Tabua Members. If you have forgotten your password, use the 'Forgot Password' featu... ⇲
Fix: Ensure the app is updated to the latest version. If it is, try restarting your device and the app to see if that resolves the issue. OR I... ⇲
Fix: Identify specific features that are not working for you and try to find alternative methods (like the website) to accomplish those tasks.... ⇲
Fix: Ensure you are entering the correct booking reference and last name. If the app fails, try checking in through the Fiji Airways website. O... ⇲
Fix: If the app is not functioning for check-in, consider arriving at the airport earlier to allow time for physical check-in. OR Use the Fiji... ⇲
Fix: Clear your browser cache and cookies, as this can resolve many web-related issues. Go to your browser settings and find the option to clear... ⇲