fix problems on Walmart [iphone]

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—— Run into issues on Walmart? Get help pending when official support gets back to you!

Walmart: Shopping & Savings
Info:
company: Walmart
: http://help.walmart.com/app/home/incidents.c$client_source/iosappstore
: www.walmart.com
Chat with our AI-based Walmart Support
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Receipts issue

No way to get electronic or paper receipts for in-store purchases

Fix: Check your account settings in the app to ensure that you have opted in for electronic receipts. If this option is available, enable it to r... ⇲
 
Orders issue

Frequent missing items in delivery orders

Fix: When placing an order, double-check your cart to ensure all items are listed. After delivery, if items are missing, report the issue through... ⇲
 
Pricing issue

Inconsistent pricing between app and store

Fix: Before making a purchase, compare prices in the app with those in-store. If you notice discrepancies, take a screenshot of the app price and... ⇲

Confusing price matching policy

Fix: Review the price matching policy in the app or on the website to understand the terms and conditions. Take notes on what is required for pri... ⇲
 
Instructions issue

Website and email instructions are not functioning properly

Fix: Clear your browser cache and cookies, then try accessing the website again. This can resolve issues with loading and functionality. OR If... ⇲
 
Notifications issue

False instructions in pickup notification emails

Fix: Verify the pickup instructions directly in the app under your order details, as they may provide the most accurate information. OR If the... ⇲
 
Security issue

Order theft by delivery drivers

Fix: To minimize the risk of theft, consider using a secure delivery location, such as a front porch with a camera or a designated delivery box.... ⇲
 
Updates issue

Walmart updates cause more issues than before

Fix: If you experience issues after an update, try uninstalling and reinstalling the app. This can often resolve bugs that may have been introduc... ⇲
 
Search issue

Inability to find items in the app

Fix: Use specific keywords when searching for items in the app. If you still cannot find what you need, try browsing through categories instead o... ⇲

Ineffective search function for items

Fix: Try using different keywords or phrases when searching for items. Including brand names or specific product details can yield better results... ⇲
 
Prescriptions issue

Problems with prescription refills

Fix: Ensure that your pharmacy information is correctly entered in the app. Navigate to the prescriptions section and verify that your refills ar... ⇲
 
Payments issue

Unwanted charges for membership

Fix: Review your account settings to check if you have accidentally enrolled in a membership program. If so, look for an option to cancel it with... ⇲
 
Environment issue

Excessive plastic bag usage

Fix: Opt for reusable bags when shopping in-store. You can bring your own bags and inform the cashier to reduce plastic usage. OR Check if the... ⇲
 
Glitches issue

Glitches during order check-in

Fix: If you experience glitches, try closing the app and reopening it before checking in again. This can refresh the app and resolve minor issues... ⇲
 
Support issue

Poor customer service response times

Fix: Utilize the in-app chat feature for quicker responses, as it may connect you to a representative faster than email or phone support. OR C... ⇲

Lack of training for employees

Fix: If you encounter untrained staff, provide feedback directly to the store management about your experience, as this can help improve training... ⇲
 
Inventory issue

Inaccurate inventory tracking

Fix: If you notice discrepancies in inventory, try refreshing the app or logging out and back in to see if the inventory updates. OR If an ite... ⇲
 
Delivery issue

Delivery service issues

Fix: If you experience delivery issues, report them through the app's order history section to document the problem and seek a resolution. OR... ⇲
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 what users are saying
Good experience
96.3%

Neutral
2.1%

Bad experience
1.6%

~ from our NLP analysis of 13,304,875 combined software ratings.

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 Private Data Walmart collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics