fix problems on Best Buy [iphone]

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—— Run into issues on Best Buy? Get help pending when official support gets back to you!

Best Buy: Tech drops & deals
Info:
company: Best Buy Co., Inc.
: https://www.bestbuy.com/support
: www.bestbuy.com
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UI issue
Unresponsive buttons

Fix: 1. Restart the app by closing it completely and reopening it. 2. If the issue persists, restart your iPhone to refresh the system. OR 1.... »»
Navigation is unintuitive

Fix: 1. Familiarize yourself with the app layout by exploring different sections. 2. Use the search function to quickly find what you need instea... »»
Confusing layout and excessive ads

Fix: 1. Familiarize yourself with the app layout by exploring different sections. 2. Use the search function to quickly find what you need instea... »»
Difficulty in accessing UPS return labels

Fix: 1. Go to your order history and select the order you wish to return. Look for a 'Return' option that may provide the label. 2. If not availa... »»
No visual cues for visited products

Fix: 1. Keep a manual note of products you have viewed or consider using the wishlist feature to track items of interest. 2. Check for any app up... »»
 
Search issue
Search results are inaccurate

Fix: 1. Use specific keywords when searching to narrow down results. 2. Try using filters to refine your search results based on categories or pr... »»
 
Crashes issue
Frequent crashes

Fix: 1. Ensure your iPhone is updated to the latest iOS version. 2. Uninstall and reinstall the app to clear any corrupted data. OR 1. Check f... »»
 
Payments issue
Payment processing issues

Fix: 1. Ensure your payment information is correctly entered in the app settings. 2. Try using a different payment method if available. OR 1.... »»
Inability to change payment methods

Fix: 1. Go to the app settings and look for payment options. Ensure you are logged into your account. 2. If the option is not available, try logg... »»
Hidden costs for services not disclosed

Fix: 1. Review the product details and service descriptions carefully before making a purchase. 2. Check for any terms and conditions that may ou... »»
 
Account issue
Order history not accessible

Fix: 1. Ensure you are logged into the correct account associated with your orders. 2. Try refreshing the app or logging out and back in to see i... »»
 
Notifications issue
Delayed notifications for order readiness

Fix: 1. Check your notification settings in the app and ensure they are enabled. 2. Ensure your iPhone's notification settings for the app are al... »»
 
Ads issue
Autoplay videos block content

Fix: 1. Look for settings within the app to disable autoplay for videos. 2. If no option exists, try scrolling past the video to access the conte... »»
 
Bugs issue
Inconsistent product availability

Fix: 1. Check the product availability at your local store by entering your zip code in the app. 2. If a product is out of stock, consider settin... »»
Inability to leave reviews for purchases

Fix: 1. Ensure you are logged into the correct account associated with your purchases. 2. Check if the review option is available in your order h... »»
 
Battery issue
App drains battery quickly

Fix: 1. Check for background app refresh settings by going to Settings > General > Background App Refresh and disable it for the Best Buy app.... »»
 
Customization issue
Limited filtering options

Fix: 1. Use the search bar to find specific products and then apply any available filters to narrow down results. 2. Check if there are any updat... »»
 
Network issue
App fails to recognize internet connection

Fix: 1. Restart your iPhone to refresh the network settings. 2. Check your Wi-Fi or cellular data connection to ensure it is active and stable.... »»
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 what users are saying
Good experience
97.7%

Bad experience
1.2%

Neutral
1.1%

~ from our NLP analysis of 1,266,004 combined software ratings.

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 Private Data Best Buy collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics