fix problems on Snoonu [iphone]

​

—— Run into issues on Snoonu? Get help pending when official support gets back to you!

Snoonu: Food Delivery・Shopping
Info:
company: Oryxnet
: https://www.snoonu.com
: snoonu.com
Chat with our AI-based Snoonu Support
   Hello! How can I assist you?  

characters left:
 
Settings issue

Address retention issues

Fix: Check your app settings: Go to the settings within the Snoonu app and ensure that your address is saved correctly. You may need to re-enter... ⇲
 
Slow issue

Slow app performance

Fix: Close background apps: Double-click the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on Snoonu... ⇲
 
Notifications issue

Order cancellation without notification

Fix: Check notification settings: Ensure that notifications for the Snoonu app are enabled in your iPhone settings. Go to Settings > Notification... ⇲
 
Loading issue

Delayed order processing

Fix: Place orders during off-peak hours: If possible, try to place your orders during times when demand is lower (e.g., mid-afternoon) to avoid d... ⇲
 
Bugs issue

Inaccurate estimated delivery times

Fix: Check for real-time updates: Keep an eye on the app for any real-time updates regarding your order, as delivery times can change based on va... ⇲

Wrong orders delivered

Fix: Double-check your order before finalizing: Before placing your order, review the items in your cart carefully to ensure everything is correc... ⇲

Inconsistent delivery times

Fix: Order in advance: If you have a specific time you need your food, consider placing your order earlier than needed to account for any inconsi... ⇲

Technical issues with order processing

Fix: Clear app cache: Clearing the app cache can resolve many technical issues. Go to your iPhone settings, find Snoonu, and select 'Clear Cache'... ⇲
 
Support issue

Poor customer service response

Fix: Utilize in-app support: If the app has a support or help section, use it to submit your inquiries or issues directly through the app for pot... ⇲
 
Payments issue

Refund issues

Fix: Review refund policy: Familiarize yourself with the app's refund policy to understand the process and what qualifies for a refund. This can... ⇲
 
Crashes issue

Snoonu crashes or freezes

Fix: Update the app: Ensure that you are using the latest version of the Snoonu app, as updates often fix bugs and improve stability. Check the A... ⇲
 
Search issue

Search functionality is inaccurate

Fix: Use specific keywords: When searching for items, use specific and relevant keywords to improve the accuracy of your search results. Avoid va... ⇲
 
Syncing issue

Items in cart not retained

Fix: Log out and log back in: Sometimes, logging out of your account and then logging back in can refresh the session and help retain items in yo... ⇲
 
Updates issue

Lack of transparency in order status

Fix: Use the order tracking feature: If available, utilize any order tracking features within the app to get real-time updates on your order stat... ⇲
 
Customization issue

No dark mode option

Fix: Use system-wide dark mode: If your iPhone is set to dark mode, some apps may automatically adjust to this setting. Go to Settings > Display... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
87.5%

Bad experience
11.0%

Neutral
1.6%

~ from our NLP analysis of 8,665 combined software ratings.

 Switch to these Alternatives:
Rafeeq: Food Delivery in Qatar
KFC Qatar
Widam - ودام
Papa Johns Qatar
BEANZ - بينز
talabat: Food, grocery & more
Sahl
Qatarat - قطرات
InstaShop: Groceries & more
Domino’s Pizza®

 Private Data Snoonu collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers