fix problems on InstaShop [iphone]

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—— Run into issues on InstaShop? Get help pending when official support gets back to you!

InstaShop: Groceries & more
Info:
company: InstaShop Ltd
: https://instashop.com/
: instashop.com
Chat with our AI-based InstaShop Support
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Bugs issue
Inaccurate inventory listings

Fix: To mitigate issues with inaccurate inventory, always check the estimated delivery time and the availability of items before finalizing your... »»
 
Loading issue
Frequent delivery delays

Fix: To reduce the impact of delivery delays, consider scheduling your orders for earlier times than you actually need them. This buffer can help... »»
 
Messages issue
Unclear communication about unavailable items

Fix: After placing an order, keep an eye on notifications from the app. If you receive a notification about an unavailable item, check the app fo... »»
 
Payments issue
Unadvertised fees during checkout

Fix: Before finalizing your order, review the checkout summary carefully. Look for any breakdown of costs that may indicate additional fees. If y... »»
Difficulty in obtaining refunds for missing items

Fix: To streamline the refund process, document any missing items immediately after delivery. Take photos and keep records of your order to suppo... »»
Limited options for tipping delivery personnel

Fix: If the app has limited tipping options, consider tipping in cash if you feel comfortable doing so. This can ensure that the delivery personn... »»
 
Support issue
Poor customer service response times

Fix: To expedite your inquiries, try using the app's FAQ or help section first. Many common issues may have quick solutions listed there, which c... »»
 
Network issue
Technical issues preventing access to shops

Fix: If you encounter technical issues, first try restarting the app or your device. This can often resolve minor glitches. Additionally, ensure... »»
 
Compatibility issue
Inconsistent quality of service from different shops

Fix: To find shops with better service, pay attention to user reviews and ratings within the app. Choose shops that consistently receive positive... »»
 
Privacy issue
Lack of environmental considerations in packaging

Fix: When placing orders, look for shops that advertise eco-friendly packaging options. Some shops may offer sustainable packaging as part of the... »»
 
Updates issue
App requires constant updates

Fix: To manage frequent updates, enable automatic updates in your device settings. This way, the app will update in the background without requir... »»
 
Notifications issue
Confusing order status notifications

Fix: To better understand order status notifications, familiarize yourself with the app's notification settings. Adjust them to receive clearer u... »»
 
Performance issue
Poor performance of additional services like maid service

Fix: If you experience issues with additional services, try to book them during less busy times. This can sometimes lead to better service qualit... »»
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 what users are saying
Good experience
93.6%

Bad experience
4.0%

Neutral
2.4%

~ from our NLP analysis of 13,155 combined software ratings.

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 Private Data InstaShop collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics