fix problems on Talabat [iphone]

—— Run into issues on Talabat? Get help pending when official support gets back to you!

talabat: Food, grocery & more

Info:

company: Talabat General Trading and Contracting Company

: https://www.talabat.com

: www.talabat.com

Chat with our AI-based talabat Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Account blocking without explanation

Fix: If your account is blocked, try logging out and then logging back in. This can sometimes resolve temporary issues. If that doesn't work, che... »»

Delayed order status updates

Fix: Refresh the app by pulling down on the order status screen. This can sometimes trigger an update. Additionally, check your internet connecti... »»

Updates issue

Inconsistent delivery times

Fix: To mitigate inconsistent delivery times, try placing your order during off-peak hours when demand is lower. This can lead to more reliable d... »»

Inaccurate order tracking

Fix: If the order tracking appears inaccurate, try refreshing the app or restarting it. This can sometimes resolve display issues. OR If the t... »»

Unavailability of items leading to order cancellation

Fix: Before placing an order, check the availability of items in the app. If an item is marked as unavailable, consider selecting alternatives to... »»

Support issue

Poor customer service response

Fix: Utilize the in-app chat feature for customer service inquiries, as this may yield faster responses than email. Be clear and concise in your... »»

Rude delivery personnel

Fix: If you encounter rude delivery personnel, try to remain calm and polite. You can provide feedback through the app after the delivery, detail... »»

Cancellation of orders without proper communication

Fix: Check the app for any notifications regarding your order status. Sometimes cancellations are communicated through the app rather than via em... »»

Lack of support for missing items

Fix: When you receive your order, check it immediately. If items are missing, use the app to report the issue as soon as possible. Provide detail... »»

No direct phone support

Fix: Utilize the in-app chat feature for immediate assistance, as this is often the fastest way to get help without phone support. OR Check th... »»

Excessive driver calls instead of ringing doorbell

Fix: In your delivery instructions, specify that the driver should ring the doorbell upon arrival. This can help reduce unnecessary calls. OR... »»

Limited options for customer complaints

Fix: Use the feedback feature in the app to submit your complaints. Be specific about your issue to ensure it is addressed appropriately. OR C... »»

Inability to contact management directly

Fix: While direct contact may not be available, you can still provide detailed feedback through the app's feedback feature. This feedback is ofte... »»

Poor handling of customer feedback

Fix: When providing feedback, be clear and constructive. Specify what the issue was and how you believe it could be improved. This can help ensur... »»

Payments issue

Refunds converted to store credit

Fix: Before placing an order, review the refund policy in the app to understand how refunds are processed. If you prefer cash refunds, consider u... »»

Inability to delete saved payment methods

Fix: Go to the 'Payment Methods' section in the app settings. Look for an option to manage or edit your payment methods. If you see a delete opti... »»

High service fees compared to restaurants

Fix: Before placing an order, compare the service fees with other delivery apps to ensure you are getting the best deal. If the fees are too high... »»

UI issue

Complicated user interface

Fix: Take some time to explore the app's features. Familiarize yourself with the layout and where key functions are located. You can also look fo... »»

Network issue

Drivers unable to find locations

Fix: Ensure that your delivery address is accurate and complete. Double-check the address you entered and make sure it includes any necessary det... »»

Crashes issue

App crashes or freezes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Talabat, and check for updates. Updating can fix bugs... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

87.9%

Bad experience

9.0%

Neutral

3.1%

~ from our NLP analysis of 143,909 combined software ratings.

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Private Data talabat collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Contact Info
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics